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Receptionist

7 months ago

Leicester, United Kingdom Fairfield School of Business Full time

**Job Purpose**:

- To carry out reception duties to ensure a high level of service and advice is available to staff, students, and visitors to the College.
- To provide administration support to all areas of the School including the senior management team

**Reception Duties;**
- Deal with all College visitors and students to the reception area ensuring excellent customer service provision
- Answer all telephone calls to the College and ensure accurate detailed messages are taken and distributed accordingly
- Open all post to the College and ensure it is distributed accordingly across the campus buildings.
- To deal with all deliveries to the College and ensure these are checked and properly signed for before arranging for distribution to the relevant department.
- Ensure that all visitors to the College sign in/sign out at the Security Desk on arrival and departure from the College
- Inform the College Management about any complaints received from the students and visitors.
- Work closely with the Student Support/Admissions teams in dealing with any student concerns/issues
- To provide administration support to any member of the Senior Management team as and when required maintaining absolute confidentiality
- To order and maintain relevant office sundries to ensure the smooth running of the office
- To monitor/maintain stationary stocks replenishing regularly and process departmental stationary orders on a regular basis ensuring departments are notified of order dates
- To assist the Operations Manager with administration support including arranging equipment maintenance visits, dealing with equipment breakdown engineers and any other facilities related visitor to the College
- To assist with inspection visits, providing administration cover, organising refreshments and booking individual meetings/rooms.
- To assist with Open Day events and any other publicity events.
- To organise College/Staff functions to include room bookings/venue bookings and overall coordination.
- To assist with photocopying, filing etc as and when required.

**Any other duties appropriate to the grade and role**

**Job Types**: Full-time, Permanent

**Salary**: £20,000.00-£22,000.00 per year

Schedule:

- Monday to Friday

Work Location: In person