Protective Services Officer

2 weeks ago

London, United Kingdom Securitas Full time

**Securitas **is a global leader in security services, dedicated to protecting homes, workplaces, and communities. With a commitment to innovation and excellence, we provide comprehensive security solutions tailored to our clients' needs. Join us and become part of a team that is making a difference every day.

Are you a **flexible and dedicated **individual seeking a **36 hour week **job in the security sector? Look no further We have an exciting opportunity for a **Protective services officer **to join our team in **London. ‍**

**️Protective services officer**

️ **1+ year experience**

**London WC2N**

**£12.31 Per hour**

**36 Hours per week over 4.5 days**
- Ensuring adherence to the Gallery’s Admissions Policy.
- Ensuring adherence to company and client’s Access Control measures.
- Provide a first-line response to incidents within the boundary of the Gallery’s property line.
- Respond to alarms and incidents as per the Standard Operating Procedures and the site escalation process which can include but is not limited to, deliberate or accidental damage to the collection, threatening behaviour, protests or social media pranks, lost property, or safeguarding issues etc.
- Report suspicious behaviour and activity to management.
- To de-escalate complaints (conflict management)
- To support opening/closing security procedures and ensure evacuations are undertaken in a smooth manner. Support Fire Safety measures always.
- Reporting all accidents and near-misses to the onsite Duty Manager team. Respond to First Aid incidents as and when required.

PSOs must have an excellent standard of English speaking, to verbally communicate effectively with Gallery visitors and colleagues. PSOs must also:

- Must be available to work across Monday-Sunday, including unsociable hours.
- Must had a valid frontline DS licence.
- Must have the right to work in the UK with a 5 year checkable education or employment history
- Proactively engage with visitors as an Ambassador of the Gallery - be committed to having a good knowledge of the permanent collection, temporary exhibitions/displays and events, including Gallery Membership.
- Ensure all visitor queries are responded to with an ‘above and beyond’ approach
- to ensure a successful and positive visit - from arrival to departure.
- Commit to deliver and promote an inclusive and accessible environment and visit for all.
- Provide ticket-scanning and queue management function, whilst also providing a warm and professional welcome to exhibitions as and when required.

Securitas is an all-inclusive employer, and we encourage individuality within our company. We believe that diversity and inclusion are not just buzzwords, but integral parts of our business strategy. Our goal is to create an environment where every employee feels that they belong regardless of their background or identity. Our belonging strategy has three pillars,
- how you join us and develop your career,
- the way we lead our teams fair pay and benefits.

To achieve this, we have a number of initiatives: employee networks which are a safe space to build communities and influence practices, Race at Work Charter, Armed Forces Covenant, Disability Confident, Reasonable Adjustment Passport, Domestic Abuse Charter, Healthy Workplace Awards and we are leading the way in the Neurodiversity Top Employer Certification. We celebrate our differences throughout the year by recognising significant dates such as BSL Week, International Women's Day, PRIDE, Black History Month and many more.

If you want to learn more visit our website.

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