Scheduler/planner

4 months ago

Redditch, United Kingdom Arcus FM Full time

Overview:
Are you looking for an employer who is big on career development?

Do you enjoy communicating with various stakeholders?

Do you thrive on delivering on set SLAs/KPIs?

Do you want to provide the best customer service?

If yes, then read on...

We are now seeking an experienced Workforce Scheduling Controller, to join us on a permanent basis at our Redditch office.

About the Job:
Your new role will be within our Central Operations Planning team, where you’ll be covering a multitude of clients. You’ll receive work orders via various systems, you’ll manage and schedule engineers through our scheduling system in accordance with the agreed set SLAs and KPIs. You’ll be liaising between our field-based engineers and client premises ensuring you allocate the correct skilled engineer to attend to the job, considering the store requirements, engineers’ location, and priority of the job through to availability.

You’ll be a proactive and solution-focused individual, as you’ll be handling various requirements which could be anything from dealing with a power cut which requires an engineer within 2 hours, to reactive maintenance work where you’ll need to schedule an engineer within 720 hours or legislative work against critical KPI’s

You’ll already be used to working against set SLAs and KPIs, therefore, it is essential you are SLA/KPI driven with a passion to deliver and succeed. You’ll be resilient, tenacious, and confident when dealing with Engineers, you’ll be able to manage challenge and persuade with ease ensuring you are achieving the best solution for the customer.

To be successful you will have:
Your key stakeholders will be all Field Operational Managers, Engineers, various clients, and Helpdesk colleagues. Your new team will consist of Schedulers, Senior Customer Support colleagues, Team Managers and Operations Managers.

This is a 40-hour per week working 7am - 7pm across 7 days, as flexibility is required for this role.

For this role you could have this experience within any industry and sector but with an aptitude to learn quickly new processes within the Facilities Management world - What is key is that you are confident, have the experience and are adaptable to all technology solutions

**In return, we would offer you**:

- Salary: Up to £28,938 per annum, depending on experience
- 25 days annual leave + Bank Holidays
- Generous contributory pension scheme of matched contributions between 5% and 6%
- Life Assurance
- Learning & Development opportunities
- Funded Training Sponsorship Scheme
- Cycle to Work Scheme
- Healthshield Scheme
- Up to 10% off B&Q/ Trade Point
- 20% off Nuffield Fitness and Wellbeing Centres

  • Production Planner

    2 months ago

    Redditch, United Kingdom ASC Connections Ltd Full time

    A global, market-leading manufacturer are recruiting a forward-thinking, pro-active Production Planner to join Redditch based site. Working closely with the production & purchasing teams, you will be overseeing all planning, scheduling and labour planning for the business.As a Production Planner you will be responsible for:Working closely with production to...

  • Production Planner

    4 weeks ago

    Redditch, United Kingdom Staffing Match Full time

    Production Planner Required!Looking for a new challenge where your planning prowess can shine? Join us as a Production Planner and take charge of scheduling and labour planning for our client's leading manufacturing business.Salary up to £36,000 per annum, depending upon experience plus competitive benefits package.Key Responsibilities:Collaborate with...

  • Production Planner

    4 months ago

    Redditch, United Kingdom Staffing Match Full time

    Production Planner Required!Looking for a new challenge where your planning prowess can shine? Join us as a Production Planner and take charge of scheduling and labour planning for our client's leading manufacturing business.Salary up to £36,000 per annum, depending upon experience plus competitive benefits package.Key Responsibilities:Collaborate with...

  • Planner

    4 months ago

    Redditch, United Kingdom Arcus FM Full time

    Overview: Are you looking for an employer who is big on career development? Do you want to work in a fast paced environment? Do you enjoy communicating with various stakeholders? If yes, then read on... We are now seeking a Customer Support Scheduler to join us. About the Job: You will be working within our Central Operations Planning team; you will be...

  • Production Planner

    1 month ago

    Redditch, United Kingdom Staffing Match Full time

    Production Planner Required!Looking for a new challenge where your planning prowess can shine? Join us as a Production Planner and take charge of scheduling and labour planning for our client's leading manufacturing business.Salary up to £36,000 per annum, depending upon experience plus competitive benefits package.Key Responsibilities:Collaborate with...

  • Planner

    4 months ago

    Redditch, United Kingdom Arcus FM Full time

    Overview: Are you looking for an employer who is big on career development? Do you want to work in a fast paced environment? Do you enjoy communicating with various stakeholders? If yes, then read on... We are now seeking a Helpdesk Agent to join us. About the Job: You will be working within our Central Operations Planning team; you will be playing a...

  • Transport Planner

    4 months ago

    Redditch, United Kingdom Streamline Search Ltd Full time

    Transport Planner required. We are currently representing a reputable Transport and Distribution company based in Redditch currently seeking an experienced Transport Planner to join their team. Our client supply transport, warehousing, and distribution services to multiple industries with national/regional coverage. Utilising a large company fleet and...

  • Production Planner

    4 months ago

    Redditch, United Kingdom The Selection Partnership Full time

    **Production Planner, Redditch, Salary Negotiable** My client is a highly regarded Manufacturer looking to hire an experienced and detail-oriented Production Planner to join their team in a fast-paced manufacturing environment. You will be responsible for efficiently planning and coordinating of all production activities while ensuring optimal utilization...

  • Temporary Production Planner

    3 months ago

    Redditch, United Kingdom Pertemps Bond Full time

    Temp opportunity for a Production Planner/Scheduler  ASAP Start  Redditch Based Very competitive hourly rate  Our client based in Redditch is currently recruiting for a Temporary Production Planner to join the team ASAP.  As a Production Planner your responsibility will be to develop and implement production and material plans to ensure timely and...

  • Customer Support Scheduler

    4 months ago

    Redditch, United Kingdom Arcus FM Full time

    Overview: Are you looking for an employer who is big on career development? Do you want to work in a fast paced environment? Do you enjoy communicating with various stakeholders? If yes, then read on... We are now seeking a Helpdesk Agent to join us. About the Job: You will be working within our Central Operations Planning team; you will be playing a...

  • Lead Scheduler

    4 months ago

    Redditch, United Kingdom Eaton Full time

    Join Our Team at Eaton: Empowering Tomorrow, Today! Are you ready to be a part of a global leader that's driving innovation, sustainability, and a brighter future for our world? With a legacy of over a century, we are reshaping the way our dedication to innovation, diversity, and sustainability drives us forward, setting the bar higher for the industry and...

  • Planner (Nights)

    3 months ago

    Redditch, United Kingdom Arcus FM Full time

    Overview: Are you looking for an employer who is big on career development? Do you want to work in a fast paced environment? Do you enjoy communicating with various stakeholders? If yes, then read on... We are now seeking a Scheduler to join us. About the Job: You will be working within our Central Operations Planning team; you will be playing a...

  • Manufacturing Production Planner

    4 months ago

    Redditch, United Kingdom The Selection Partnership Full time

    **Production Planner, Redditch, Salary Negotiable** This highly regarded Manufacturer looking to hire an experienced and detail-oriented Production Planner to join their team in a fast-paced manufacturing environment. You will be responsible for efficiently planning and coordinating of all production activities while ensuring optimal utilization of...

  • Transport Planner

    2 days ago

    Redditch, United Kingdom CV-Library Full time

    Transport Planner Permanent £35,000.00 - £40,000.00 per annum Days Redditch Transport Planner – Join a Leader in Nationwide General Haulage! Are you a driven, organised and detail-oriented Transport Planner looking for your next challenge? Do you thrive in fast-paced environments where no two days are the same? If so, we want you to...

  • Production Planner

    4 months ago

    Redditch, United Kingdom Recruitus Full time

    **Job Title**: Production Planner **Location**: Redditch **Salary & Benefits**: £38-£40k per annum **Hours**: Monday-Thursday 8.15am - 5.00pm, Friday 8.15am - 14.15pm - Holidays: 25 days per annum (certain days reserved for Christmas shutdown) - Pension: Eligible after 3 months of service - **Position Overview**:_ We are seeking a Production Planner to...

  • Logistics & Transport Planner

    4 days ago

    Redditch, United Kingdom CV-Library Full time

    Logistics & Transport Planner Location Redditch Monday to Friday, 8:00 AM - 6:00 PM (1-hour lunch break) £28,000 - £35,000 DOE 28 days holiday including Bank Holidays, Free on-site parking Opportunities for career progression Here at Workforce, we are excited to be working with a dynamic team who specialise in Transport &...

  • Senior Production Planner

    2 days ago

    Redditch, Worcestershire, United Kingdom GREEN FOLK LIMITED Full time

    Job Title: Senior Production PlannerGreen Folk Limited is seeking an experienced Senior Production Planner to join its established planning and supply chain team. This role is vital to the optimization of production planning, load capacity management, and workforce resource planning across multiple complex operational functions.Key Responsibilities:Develop...

  • Senior Production Planner

    2 days ago

    Redditch, Worcestershire, United Kingdom GREEN FOLK LIMITED Full time

    Job Title: Senior Production PlannerGreen Folk Limited is seeking an experienced Senior Production Planner to join its established planning and supply chain team. This role is vital to the optimization of production planning, load capacity management, and workforce resource planning across multiple complex operational functions.Key Responsibilities:Develop...

  • Transport Planner

    4 months ago

    Redditch, United Kingdom Deva Group Recruitment Full time

    Deva Recruitment are looking for a Transport Planner for a Well known Transport Company in the B98 area. Flexitime from 7/8am starts Temp to Perm after 8 weeks Salary £14ph Inclusive of Holiday Pay whilst with the agency Salary once completed £27K to 31K **Responsibilities**: - Plan and coordinate transportation routes for efficient delivery of...

  • Production Planner/co-ordinator

    3 months ago

    Redditch, United Kingdom The Selection Partnership Full time

    **Production Planner, Redditch, £26k+ (Salary Negotiable)** This highly regarded Manufacturer now has an opening for an experienced and detail-oriented Production Planner to join their team in a fast-paced manufacturing environment. You will be responsible for efficiently planning and coordinating of all production activities while ensuring optimal...