Scheduler/planner
7 months ago
Overview:
Are you looking for an employer who is big on career development?
Do you enjoy communicating with various stakeholders?
Do you thrive on delivering on set SLAs/KPIs?
Do you want to provide the best customer service?
If yes, then read on...
We are now seeking an experienced Workforce Scheduling Controller, to join us on a permanent basis at our Redditch office.
About the Job:
Your new role will be within our Central Operations Planning team, where you’ll be covering a multitude of clients. You’ll receive work orders via various systems, you’ll manage and schedule engineers through our scheduling system in accordance with the agreed set SLAs and KPIs. You’ll be liaising between our field-based engineers and client premises ensuring you allocate the correct skilled engineer to attend to the job, considering the store requirements, engineers’ location, and priority of the job through to availability.
You’ll be a proactive and solution-focused individual, as you’ll be handling various requirements which could be anything from dealing with a power cut which requires an engineer within 2 hours, to reactive maintenance work where you’ll need to schedule an engineer within 720 hours or legislative work against critical KPI’s
You’ll already be used to working against set SLAs and KPIs, therefore, it is essential you are SLA/KPI driven with a passion to deliver and succeed. You’ll be resilient, tenacious, and confident when dealing with Engineers, you’ll be able to manage challenge and persuade with ease ensuring you are achieving the best solution for the customer.
To be successful you will have:
Your key stakeholders will be all Field Operational Managers, Engineers, various clients, and Helpdesk colleagues. Your new team will consist of Schedulers, Senior Customer Support colleagues, Team Managers and Operations Managers.
This is a 40-hour per week working 7am - 7pm across 7 days, as flexibility is required for this role.
For this role you could have this experience within any industry and sector but with an aptitude to learn quickly new processes within the Facilities Management world - What is key is that you are confident, have the experience and are adaptable to all technology solutions
**In return, we would offer you**:
- Salary: Up to £28,938 per annum, depending on experience
- 25 days annual leave + Bank Holidays
- Generous contributory pension scheme of matched contributions between 5% and 6%
- Life Assurance
- Learning & Development opportunities
- Funded Training Sponsorship Scheme
- Cycle to Work Scheme
- Healthshield Scheme
- Up to 10% off B&Q/ Trade Point
- 20% off Nuffield Fitness and Wellbeing Centres
-
Senior Scheduler and Planner
2 weeks ago
Redditch, Worcestershire, United Kingdom Arcus FM Limited. Full timeAbout the RoleWe are recruiting for a Senior Scheduler and Planner to join our team at Arcus FM Limited. As a key member of our operations team, you will play a vital role in ensuring the smooth running of our services.Job DescriptionThis is an excellent opportunity for an experienced professional looking to take on new challenges and develop their skills...
-
Schedule Coordinator
4 days ago
Redditch, Worcestershire, United Kingdom Arcus FM Limited. Full timeCompany OverviewArcus FM Limited is a leading facilities management company that provides exceptional services to its clients. Our team of experts works tirelessly to ensure that our clients receive the best possible service.We are currently recruiting for a Planner and Scheduler to join our team at our Redditch site.
-
Materials Planner
2 months ago
Redditch, United Kingdom CV-Library Full timeMaterials Planner Redditch Up to £30,000 per annum depending on experience. Benefits: Early finish on a Friday. Attendance bonus. Free onsite parking. Cycle to work scheme. We are looking to recruit a Materials Planner, who will be tasked with establishing the supply of materials to ensure operational stock levels are optimal, as to...
-
Materials Planner
4 weeks ago
Redditch, United Kingdom Stirling Warrington Full timeMaterials Planner Redditch Up to £30,000 per annum depending on experience. Benefits: Early finish on a Friday. Attendance bonus. Free onsite parking. Cycle to work scheme. We are looking to recruit a Materials Planner, who will be tasked with establishing the supply of materials to ensure operational stock levels are optimal, as to meet the...
-
Materials Planner
4 weeks ago
Redditch, United Kingdom Stirling Warrington Full timeMaterials Planner Redditch Up to £30,000 per annum (DOE) Benefits: Early finish on a Friday. Attendance bonus. Free onsite parking. Cycle to work scheme. We are looking to recruit a Materials Planner, who will be tasked with establishing the supply of materials to ensure operational stock levels are optimal, as to meet the scheduling and...
-
Materials Planner
1 week ago
Redditch, United Kingdom Stirling Warrington Full timeMaterials Planner Redditch Up to £30,000 per annum (DOE) Benefits: Early finish on a Friday.Attendance bonus.Free onsite parking.Cycle to work scheme.We are looking to recruit a Materials Planner, who will be tasked with establishing the supply of materials to ensure operational stock levels are optimal, as to meet the scheduling and continuity targets of...
-
Materials Planner
1 month ago
Redditch, United Kingdom CV-Library Full timeMaterials Planner Redditch Up to £30,000 per annum (DOE) Benefits: Early finish on a Friday. Attendance bonus. Free onsite parking. Cycle to work scheme. We are looking to recruit a Materials Planner, who will be tasked with establishing the supply of materials to ensure operational stock levels are optimal, as to meet the scheduling and...
-
Materials Planner
4 weeks ago
Redditch, United Kingdom Stirling Warrington Full timeMaterials Planner Redditch Up to £30,000 per annum (DOE) Benefits: Early finish on a Friday.Attendance bonus.Free onsite parking.Cycle to work scheme.We are looking to recruit a Materials Planner, who will be tasked with establishing the supply of materials to ensure operational stock levels are optimal, as to meet the scheduling and continuity targets of...
-
Materials Planner
4 weeks ago
Redditch, United Kingdom Stirling Warrington Full timeMaterials Planner Redditch Up to £30,000 per annum depending on experience.Benefits: Early finish on a Friday.Attendance bonus.Free onsite parking.Cycle to work scheme.We are looking to recruit a Materials Planner, who will be tasked with establishing the supply of materials to ensure operational stock levels are optimal, as to meet the scheduling and...
-
Materials Planner
3 weeks ago
Redditch, United Kingdom Stirling Warrington Full timeMaterials PlannerRedditchUp to £30,000 per annum (DOE)Benefits: Early finish on a Friday.Attendance bonus.Free onsite parking.Cycle to work scheme. We are looking to recruit a Materials Planner, who will be tasked with establishing the supply of materials to ensure operational stock levels are optimal, as to meet the scheduling and continuity targets of...
-
Materials Planner
4 weeks ago
Redditch, United Kingdom Stirling Warrington Full timeMaterials Planner Before applying for this role, please read the following information about this opportunity found below.Redditch Up to £30,000 per annum depending on experience.Benefits: Early finish on a Friday.Attendance bonus.Free onsite parking.Cycle to work scheme.We are looking to recruit a Materials Planner, who will be tasked with establishing the...
-
Materials Planner
2 weeks ago
Redditch, United Kingdom Stirling Warrington Full timeMaterials Planner Before applying for this role, please read the following information about this opportunity found below.Redditch Up to £30,000 per annum (DOE) Benefits: Early finish on a Friday.Attendance bonus.Free onsite parking.Cycle to work scheme.We are looking to recruit a Materials Planner, who will be tasked with establishing the supply of...
-
Materials Planner
4 weeks ago
Redditch, United Kingdom Stirling Warrington Full timeMaterials Planner Redditch Up to £30,000 per annum depending on experience.Benefits: Early finish on a Friday. Attendance bonus. Free onsite parking. Cycle to work scheme. We are looking to recruit a Materials Planner, who will be tasked with establishing the supply of materials to ensure operational stock levels are optimal, as to meet the scheduling and...
-
Materials Planner
2 months ago
Redditch, United Kingdom Stirling Warrington Full timeMaterials PlannerRedditchUp to £30,000 per annum depending on experience.Benefits: Early finish on a Friday. Attendance bonus. Free onsite parking. Cycle to work scheme. We are looking to recruit a Materials Planner, who will be tasked with establishing the supply of materials to ensure operational stock levels are optimal, as to meet the scheduling...
-
Materials Planner
4 weeks ago
Redditch, United Kingdom Stirling Warrington Full timeMaterials PlannerRedditchUp to £30,000 per annum (DOE)Benefits: Early finish on a Friday. Attendance bonus. Free onsite parking. Cycle to work scheme. We are looking to recruit a Materials Planner, who will be tasked with establishing the supply of materials to ensure operational stock levels are optimal, as to meet the scheduling and continuity...
-
Materials Planner
4 weeks ago
Redditch, United Kingdom Stirling Warrington Full timeMaterials Planner Redditch Up to £30,000 per annum depending on experience.Benefits: Early finish on a Friday. Attendance bonus. Free onsite parking. Cycle to work scheme. We are looking to recruit a Materials Planner, who will be tasked with establishing the supply of materials to ensure operational stock levels are optimal, as to meet the scheduling and...
-
Planner
7 months ago
Redditch, United Kingdom Arcus FM Full timeOverview: Are you looking for an employer who is big on career development? Do you want to work in a fast paced environment? Do you enjoy communicating with various stakeholders? If yes, then read on... We are now seeking a Customer Support Scheduler to join us. About the Job: You will be working within our Central Operations Planning team; you will be...
-
Materials Planner
4 weeks ago
Redditch, United Kingdom Stirling Warrington Full timeMaterials Planner Redditch Up to £30,000 per annum (DOE)Benefits: Early finish on a Friday. Attendance bonus. Free onsite parking. Cycle to work scheme. We are looking to recruit a Materials Planner, who will be tasked with establishing the supply of materials to ensure operational stock levels are optimal, as to meet the scheduling and continuity targets...
-
Planner
7 months ago
Redditch, United Kingdom Arcus FM Full timeOverview: Are you looking for an employer who is big on career development? Do you want to work in a fast paced environment? Do you enjoy communicating with various stakeholders? If yes, then read on... We are now seeking a Helpdesk Agent to join us. About the Job: You will be working within our Central Operations Planning team; you will be playing a...
-
Production Planner
6 months ago
Redditch, United Kingdom The Selection Partnership Full time**Production Planner, Redditch, Salary Negotiable** My client is a highly regarded Manufacturer looking to hire an experienced and detail-oriented Production Planner to join their team in a fast-paced manufacturing environment. You will be responsible for efficiently planning and coordinating of all production activities while ensuring optimal utilization...
