Registered Home Manager

3 weeks ago

London, United Kingdom Job Board Direct Full time

Registered Home Manager

Streatham, London

ABOUT THE ROLE

Details

Registered Home Manager (Full Time); Salary £60,000 - £65,000pa

Based at British Home, Crown Lane, Streatham

Reports to Director of Care

25 days annual leave

Purpose
- To be responsible and accountable for the delivery of the operational day-to-day management of the service in accordance with British Home’s vision and mission, in compliance with all regulatory and statutory bodies.
- The Registered Home Manager will lead a large team of dedicated nursing and care staff and efficiently manage resources to ensure exemplary customer service to people living with significant physical and neuro-disabilities.
- Establish and maintain the culture and practice of care based on the values of British Home, deriving from a concern for the individual and mutual respect between residents
- and staff.
- Work closely with senior staff and quality and governance lead to develop a culture of learning and transformation in evidence-based practice. This will include digitisation of British Home’s day to day running and all clinical documentation
- Work closely with senior staff to lead the organisation on a developmental journey to adjust provision of care into neuro specialisation

Key Stakeholders
- Internal Service Heads of Department and Clinical Leadership
- Internal Business Development
- Local Senior External Stakeholders including but not limited to the NHS (e.g. ICSs, CCGs, local Hospital Trusts), and Social Care (e.g. local authorities)
- Corporate stakeholders in support functionsPrincipal

**Responsibilities**:

- Working alongside the CEO and Director of Care, you will lead the development and implementation of the Business Plan, ensuring linkage to the organisational Strategic Plan
- Overseeing the Home’s operations and ensuring effective and efficient operational procedures are in place
- Maintain professional and positive relationships with health and adult social care commissioners, ensuring sufficient demand for clinical and care services within the
- Home, in line with budgeted income targets.
- Continually develop expert knowledge of neuro-disability and brain injury care
- Acting as ambassador for British Home externally, actively seek opportunities to promote the service positively as well as support British Home’s fundraising endeavours
- To be responsible for holding and maintaining the appropriate Care Quality Commission registration for the British Home’s care and support services by and as such have a legal
- responsibility for the implementation of legislation relating to a registered care home Leadership
- Create a step change in the reach of British Home service delivery and service impact for those affected by long-term neurological conditions and acquired brain or spinal injuries.
- Contribute to the strategic direction of the neurological rehabilitation services and form strong internal and external stakeholder links to support delivery of a new pathway of care
- Grow the business via both developing new business revenue streams / local opportunities and strengthening existing stakeholder relationships, including promoting British Home’s profile, influence and reputation to aid income generation.
- Hold the accountability for the successful operation of British Home through the development of an annual business plan, budget and the use of commercial rigour and insights to manage this effectively
- Attract, retain and develop the workforce in line with both British Home and local strategy and considering their own personal development aspirations
- Working closely with the Clinical Leads, to ensure a high level of clinical service, capability and governance is maintained within all services
- Working closely with the Finance Controller, ensure there is a control on costs and that budgetary management is efficient with all revenue opportunities captured. This includes collaborating with referrals and financial client relationships
- Working closely with the Head of Communications and the Director of Care to understand the customer experience of residents and their families, and foster a culture of excellent customer service throughout the service
- Continually examine opportunities for performance improvement, risk management and champion a culture of continuous quality improvement.
- Work as part of British Home’s operational team to shape and deliver change and contribute to the overall success of British Home by participating in corporate projects, data reporting (Including UKROC) and supporting clinical colleagues in research-basedprojects when required
- Provide on-call coverage in line with organisational policies and procedures as needed
- Become a champion for education and practice development, maintaining a positive value-based and person-centred approach for residents which enables staff members to maximise their development and create areas of expertise within the service
- Work to integrate the work of the Therapy Team into the everyday running of the Home with all stakeholders, working in collaboration with rehabilitation data reporting and individual outcome measures

Quality
- Ensure monthly audits are undertaken, actioned and signed with an aim of continuously improving the service that is provided. This will also involve some audit and data collection design
- Take responsibility for areas of development or leadership as directed by the Director of Care
- Take responsibility for working closely with the quality and governance lead nurse to sustain accurate data reporting in line with root cause analysis and regulatory bodies such a UKROC
- Take responsibility for working closely with the quality and governance lead nurse to ensure there are lessons learned from all incidents and adverse outcomes and commit to placing practice development at the heart of everything you do

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