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Travel/venue Find Consultant

5 months ago

Derby, United Kingdom Able Personnel UK Ltd Full time

**Booking Co-Ordinator/Travel Consultant/Venue Find Consultant**

Full-time role, Monday - Friday 9am till 5:30pm

Permanent position

Hybrid working role, however training and some days in Derby DE21

**Duties**:

- As a Venue find consultant you will be working within a team servicing multiple customers who wish to book corporate travel, meetings, events.
- Exceeding customer experience, expectations, and service levels
- Understand and correctly record policies, bookings and profiles in all relevant company systems
- To highlight service, savings, processes and policy compliance opportunities to the operational management team
- To build strong relationships with internal and or external clients
- To process bookings, amendments and cancellations within service level agreement
- Ensure best fares rates are offered and agreed
- Resolve customer and supplier queries

**Essential**:

- Must be computer literate with Microsoft office
- Basic data entry skills
- Strong written and verbal communication skills
- Experience of working in a Hotel, Travel Agency, Hotel, hospitality or events industry

**Benefits**:

- £20,500 per annum
- 23 days’ holiday + stats with the opportunity to buy extra leave
- The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
- Company matched pension, life assurance, a cycle2work scheme
- Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel, and technology
- Excellent promotional Prospect