Human Resource Officer

2 weeks ago

Luton, United Kingdom GenerixCare Full time

**Job Summary**

The primary role of the HR Officer is to support the recruitment and retention objectives of the business.

1. Recruitment of suitably qualified staff in line with statutory regulations and requirements of the care sector

2. Supporting employee engagement and human resource management activities through the full employee life cycle

**About Us**

GenerixCare is an independent home care provider operating in towns and villages within the Herts, Beds & Bucks counties.

We have a simple mission: we want to help our service users do more, feel better and enjoy life

The post holder will be joining a vibrant team and will be responsible for ensuring the business is suitably staffed, maintaining all statutory employee documentation required within the care sector and ensuring all HR-related activities are conducted in keeping with UK employment law. In return they will receive the following benefits:

- Competitive salary package
- 28 days holiday (including bank holidays)
- Company pension scheme
- Free car parking
- Strong operational support structure with performance-based bonus
- Career development opportunities
- Ability to make a real difference with our teams and service users

**Primary Responsibilities**
- Leading, developing and supporting of recruitment campaigns under the guidance of the Registered Manager and Director
- Reviewing and updating HR policies and practices under the guidance of the Registered Manager and Director
- Reviewing and updating job descriptions
- Managing the development and maintenance of employee learning and development plans
- Advising administrative staff and managers on recruitment and selection strategies
- Overseeing the coordination of the recruitment, induction and onboarding process for successful applicants
- Liaising with the care coordinator to arrange and coordinate onboarding of new care and support workers.
- Monitoring key recruitment metrics, such as recruitment, turnover and retention rates
- Support negotiating terms and conditions of employment with staff
- Assisting in organizing employer recruitment initiatives
- Engaging in team updates and meetings to address employee issues and support achievement of the team's targets through continuous improvement
- Assist with investigations relating to the quality of the service and improvement actions.
- Supporting the finance lead with payroll and related financial management tasks as required.
- Making sure that service delivery is provided in line with regulatory requirements.
- Taking part in staff and client meetings, training activities, appraisals and development meetings, case conferences, etc.

**Recording and Reporting**
- Maintaining detailed accurate records in respect of recruitment, human resource management and regulatory compliance, updating the system daily.
- Protecting the confidentiality of all information relating to the staff and service users and not divulge information to anyone who is not authorized to receive it
- Completing, recording and reporting on staff surveys on a quarterly basis
- Acting as a point of contact for receiving, prioritizing and initial screening of HR-related enquires where necessary
- Maintaining good communication and develop effective working relationships with clients, staff, local authority & NHS representatives, commissioners, and all professionals
- Actively responding and recording any grievances and complaints as they occur in line with company policy and procedures

**Genera**l
- To observe all health & safety rules and take reasonable care to promote health and safety of self and others
- To be actively generating new business, growing and leading the territory.
- Any other duties requested by Senior Management, which are within the scope of the post
- Develop self to enhance performance and practice through reflection and learning, share knowledge, best practice, promote ideas for innovation and improvement and use information to take effective decisions.
- Arranging inductions, staff meetings, supervisions and appraisals as required
- Meeting with the Director regularly as part of the management team responsible for business development.

**Person Specification**
**Essential**
- Bachelor’s degree in a management related field
- Minimum of 2 years’ experience in human resource management, one year of which must have been in a health/social care setting
- Robust understanding and working practice of recruitment procedures in the care sector
- Sound knowledge of current and emerging matters in UK employment law and immigration rules for skilled workers
- Previous experience of supporting payroll procedures
- Good working knowledge of HR Management Systems
- Ability to handle complex employee relations matters.
- Effective coaching and facilitation skills.
- Ability to prioritise and organise workload in a busy environment.
- Able to build credible relationships across the business.
- Attention to detail, specifically around legal note

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