IT Vendor Specialist

2 weeks ago

Newmarket, United Kingdom Arrow Electronics, Inc. Full time

**Position**:
IT Vendor Specialist

**WHO WE ARE**:
**Arrow**brings innovative IT solutions to market to solve complex business challenges. We deliver value-added distribution, business consulting and channel enablement services to leading technology manufacturers and their channel partners. We help businesses grow faster, operate efficiently and transform in a dynamic market.

**Location: Newmarket, office-based**

**WHAT WILL YOU DO?**

In this position, you will support our Vendor in UK, by supporting sales and administration tasks for our partners and maintaining strong relationships with them. Working together with the great team, you will focus on products/solutions provided by one of the global IT companies.

**Vendor Specialist **will function as key liaison between suppliers and customers to build and establish long-term business partnerships for Arrow.

The position will be working with the Field Sales Representatives, supplier partners and other internal Arrow resources based in UK.

You will be supporting the UK Vendor team and the Vendor in UK in driving Customer satisfaction.

You will need to understand customer requirements and ensure by utilising the wider team these are met.

You will be driving high close rate on specific subset of the quotation.

You will communicate with our product managers and customers.

You will learn constantly by attending various IT trainings.

**MORE ABOUT THE JOB**

Through primarily telephone interaction, this sales professional will support an account portfolio of valued customers to locate and secure the right products or services for their specific needs.

Vendor Specialist will provide customer service and product knowledge expertise to an assigned customer base.

You will contribute to maximizing margins, gaining market share, and driving value added solution selling.

Working with internal and external resources, provide customer service often facilitating work of others in quoting, fulfilling demand, ensuring on-time delivery of orders, providing engineering support, and trouble shooting other customer problems.

Upselling is included in the scope of responsibilities.

**WHO YOU ARE?**

**You have experience in a similar position**
**in customer care, sales, field sales, marketing, call center, etc.**

You have strong English language skills (B2/C1).

You communicate clearly. You are comfortable communicating in writing and on the phone in English.

IT sales background is desired, but not mandatory.

You pay attention to the details.

You like learning new things and you learn quickly.

**What is in it for you?**
- Attractive employee compensation package - salary consists of base and variable compensation
- Extra benefits: life insurance, pension scheme
- Annual leave of 25 days
- Reliable & trusting work environment
- Cooperative team with flat structures and communication
- Professional and personal development

**Arrow is an equal opportunity employer and is committed to create a diverse working environment by providing equal employment opportunity for all qualified persons.**

LI-KZ1

**Location**:
UK-Newmarket, United Kingdom (Fordham Rd) 37.5 Hrs

**Time Type**:
Full time

**Job Category**:
Sales

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