Receptionist/administrator

2 weeks ago


Cheltenham, United Kingdom Pate's Grammar School Full time

Hours

Part Time - 21 hours per week, Term Time only. This is a temporary position until the end of the

school year (Friday 12th July 2024).

We have a fantastic opportunity for an organised, enthusiastic Receptionist/Administrator to join our friendly team.

In this role you will have the opportunity to work in a varied role primarily as a receptionist and also playing a key role in the front office team providing administrative support in a range of areas.

Our front office team is the ‘face’ of our school, with the receptionist being the first point of call for visitors, parents, staff and pupils. As part of this team you will be welcoming, personable, helpful and able to represent the school in a professional and friendly manner.

To be a success in this role, you will be able to work flexibly to adapt to the variety of the role, be organised, love to multitask and have a ‘can-do’ approach to your work.

We are flexible regarding the working pattern of the role, however two of the days to be worked will be a Tuesday and Wednesday each week.

Pate’s - Background

Pate’s is a school of 1200 students, including 500 in the sixth form and over 150 staff.

Over the last few years Pate’s has twice been named as the Sunday Times ‘National School of the Year’, and State Secondary School of the Year for Academic Performance in the South West in 2024, and our examination results see us as one of the top state-funded schools in the country. This is a school with a strong academic legacy and an extra-curricular offer which ensures our students have exceptional opportunities to develop their interest and talents in a happy, vibrant, and caring environment. We expect students to become independent thinkers who embrace challenge and are supportive of others, and to leave us with exceptional outcomes and the intellectual skills and emotional maturity to

shape their own futures and thrive beyond Pate’s.

Pate’s is a special place to work and learn and our alumni community remains an active

part of school life.

**Job Description**:
Role Overview

As a Receptionist/Administrator at Pate’s Grammar School, the role holder will provide a professional,

efficient and welcoming service to all our visitors and students when working on reception, whilst also playing a key role as a member of the Front Office team, undertaking administration duties as required.

Core Responsibilities

Management of the school reception, providing a professional and efficient service at all times.

Welcoming all in person visitors to our school, ensuring the required visitor processes and sign in procedures are adhered to.

To help pupils, staff and visitors with any enquiries they may have.

Answering of telephone calls promptly and dealing with telephone enquiries in an efficient manner.

Management of whole school inbound and outbound mail.

Working as part of the school front office team, providing general administration support to include answering the telephone, reprographics and any other tasks as required to ensure the smooth running of the school office.

**Job Description**:
The role holder will be required to carry out the duties and responsibilities of the post in accordance with Pate’s policies, ethos, aims and legislative requirements at all times.

The details contained within this job description are not exclusive or exhaustive and the school may require the role holder to undertake other duties not detailed here commensurate with the level of the role.

The duties of the role may vary from time to time without changing the general character of the post or the level of responsibility entailed. Such variations are a common occurrence.

Pate’s Grammar School is committed to safeguarding and promoting the welfare of children and young

people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.

Person specification

**Qualifications**:
No specific qualifications are required.

Experience, Skills and Knowledge - Essential

Previous experience in an Administration role.

Excellent customer service and communication skills.

Excellent organisational skills.

Competent in IT systems, including Word, Excel and Outlook.

Attention to detail and accuracy.

Able to interact positively with pupils, staff and visitors.

Personal Qualities

A proactive approach to your work.

Ability to remain calm under pressure.

Ability to work as part of a team and independently.

Be organised and efficient, with an ability to prioritise and multi-task.

Committed and flexible approach to your work.

Able to be discreet and confidential.

Other

Commitment to safeguarding and promoting the welfare of children and young people.

Passionate about improving the quality of education for children and young people.

Safeguarding

Pate's Grammar School is committed to safeguarding and promoting the welfare of children

and young people. We expect all staff to share this commi



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