Family Services

2 weeks ago

Scunthorpe, United Kingdom Northern Lincolnshire & Goole NHS Foundation Trust Full time

Working as part of a Family Services team, the post holder will offer support to ensure staff / patients are afforded a professional and caring service within the necessary clinical timescales.

The post holder will be responsible supporting the team with administrative duties. You will be responsible for admitting and discharging patients, reception duties and ensuring pre and post admission information is sent to the relevant person(s).

It is vital that patients are appropriately tracked through the process to ensure they receive care at appropriate times, therefore, there will be an element of validation and auditing required to ensure that patients are treated in a timely and efficient manner.

The nature of this post requires the post holder to have a high level of tact and diplomacy as well as strict adherence to the rules of confidentiality.

The post holder will be required to work on their own initiative, in accordance with Trust policies and procedures, referring issues to their Line Manager as appropriate.

1. Provide a full clerical administration service.

2. To receive and assist staff, patients relatives face to face and by telephone.

3. Ensure a patient centered service is maintained at all times.

4. To co-ordinate and enter onto the hospitals system(s) all appointments/investigations/admissions directly with the patient or referrer, in accordance with the Trust’s Patient Access Policy, and all
relevant information/preparation is made available within agreed timescales.

5. Entering patients on information systems ensuring all demographic details are correct (addresses, phone numbers, doctors etc.) updating correctly on the system(s) as necessary. Ensure all details regarding holidays and availability are recorded.

6. Undertake the administration of admissions, transfers and discharge of patients real time using the appropriate systems.

7. To ensure the smooth running of the department including general office duties, photocopying, filing, audio typing, dealing with mail, i.e. referral letters and consultant correspondence and diary management.

8. Responsible for retrieval, movement and management of health records, aided by tracking systems i.e. Case Note Tracking (CRT), in accordance with Trust policy, including resolving issues of missing notes.

We’re a large organisation with three hospitals located in Scunthorpe, Grimsby and Goole. We also provide community services in North Lincolnshire. Our 6,500 members of staff care for and support a population of more than 400,000 people.

We encourage all our staff to innovate and adopt ‘best practice’ so we can deliver excellent care to our patients. We ask staff to live our values; kindness, courage and respect.

We are committed to recruiting the best people to work with us. You could be one of them.

In line with the General Data Protection Regulation (GDPR), the Recruitment & Workforce team will use and hold your personal data for the intended purpose and in line with the Recruitment & Workforce Privacy Statement.

“We are committed to safeguarding the welfare of children/vulnerable adults and expect the same commitment from all staff and volunteers”.

Please be aware that all new employees starting work with us will be charged for the cost of their DBS check, if it is required for their role.

We are committed to creating and maintaining a fair and supportive working environment and culture, where contributions are fully recognised and valued by all and staff feel empowered to carry out their duties to the best of their abilities. As employers we are committed to promoting and protecting the physical and mental health and well-being of all our staff. This underpins our values as set out in the NHS Constitution, supports us to be an Employer of Choice and ultimately enables our employees to support the effective care of our patients.

  • Client Services Assistant

    4 weeks ago

    Scunthorpe, United Kingdom Pepperells Ltd Full time

    Company: Pepperells Law Firm Location: Multiple offices - Hull, Scunthorpe, Grimsby, Newcastle, York, Barton, London, Beverley, Willerby, Truro, Lincoln About Us: Pepperells is a forward-thinking and dynamic Law Firm with a strong presence across multiple locations. Specializing in various areas of law, including conveyancing, family, criminal, civil...

  • Women's Service Practitioner

    1 week ago

    Scunthorpe, United Kingdom Lincolnshire Action Trust Full time

    **Women's Service Practitioner - Lincolnshire Action Trust** **Scunthorpe** **22.5 hours per week** Our vision is of a world in which all individuals involved directly or indirectly with the criminal justice system are treated with respect, have equity of opportunity and are empowered to achieve their full potential. Come and be part of our journey? This...

  • Receptionist - Scunthorpe

    4 weeks ago

    Scunthorpe, United Kingdom Northern Lincolnshire and Goole NHS Foundation Trust Full time

    We currently have a part time Receptionist position available within the Family Services Department at Scunthorpe General Hospital. We are seeking for individuals to provide a welcoming, professional and courteous service to patients and visitors who visit the hospital. This customer facing role will be instrumental to the efficient running of all our...

  • Assistant Medical Secretary

    4 weeks ago

    Scunthorpe, United Kingdom Northern Lincolnshire and Goole NHS Foundation Trust Full time

    We currently have a vacancy within the department of Family Services for an Assistant Medical Secretary at Scunthorpe General Hospital.

  • Practice Supervisor X2 Posts

    4 weeks ago

    Scunthorpe, United Kingdom North Lincolnshire Council Full time

    Do you want a career that will make a difference? Do you want to become part of our outstanding management team within North Lincolnshire? We have fantastic opportunities for a Practice Supervisor within our Children in Care team and our Care Leavers team. In our most recent focused visit from Ofsted in January 2024, they highlighted that ‘managers and...

  • Senior Education Health and Care Plan Coordinator

    2 weeks ago

    Scunthorpe, United Kingdom North Lincolnshire Council Full time

    We currently have a vacancy within the Special Educational Needs and Disability (SEND) Team for a Senior Education Health and Care Plan (EHCP) Coordinator. The role involves management of the assessment and review process for children and young people with SEND, and supporting/advising parents/carers, providers and agencies regarding the Education, Health...

  • Pregnancy Assessment Centre Midwife

    3 weeks ago

    Scunthorpe, United Kingdom Northern Lincolnshire and Goole NHS Foundation Trust Full time

    Suitable for Newly qualified or experienced midwives. Join us on our improvement journey in Northern Lincolnshire and Goole towards 'Better Births'. There are posts in all aspects of Midwifery and the opportunity to maintain all your skills as a rotational midwife in a forward looking service with staff that has the enthusiasm to improve care for women and...

  • Business Operational Support Officer

    1 week ago

    Scunthorpe, United Kingdom North Lincolnshire Council Full time

    This is a temporary post to cover maternity leave until 31 July 2025. We are seeking a motivated and enthusiastic business support officer to work alongside senior leaders within the Virtual School and Inclusion and provide high quality business support within the service.  This role also provides supervisory support to the team in a busy office...

  • Medical Examiner

    4 weeks ago

    Scunthorpe, United Kingdom Northern Lincolnshire and Goole NHS Foundation Trust Full time

    An exciting opportunity has arisen to join an established Medical Examiner team (ME), based mainly on the Scunthorpe hospital site at Northern Lincolnshire and Goole NHS Trust. The ME role has been created by the Department of Health and Social Care (DHSC) in response to the observations made in the third report of the Shipman enquiry. The introduction of...

  • Temporary to Permanent Customer Service

    3 weeks ago

    Scunthorpe, North Lincolnshire, United Kingdom British Steel Full time

    As a Customer Services Representative you will be required to develop a deep understanding of our customers’ needs while developing strong relationships with those customers. You will be the principle point of contact liaising on a regular basis ensuring our customer needs are delivered beyond their expectations through operational excellence and putting...

  • Temporary Sales Advisor

    1 month ago

    Scunthorpe, United Kingdom F.Hinds Full time

    F.Hinds Scunthorpe: Sales Advisor Maternity temp 20hrs: Applicant must be fully flexible Mon-SatDuties will include:Sales,Customer Service,Display work,Admin tasks,Stock control,Cash Handling,Repairs (Basic Jewellery and Watches)and other dutiesHaving these varied duties makes the job more interesting and satisfying. We also place high priority on customer...

  • Property Maintenance Operative

    6 days ago

    Scunthorpe, United Kingdom North Lincolnshire Council Full time

    Do you have the passion and commitment to work in a service, dedicated to making a positive difference to the lives of care experienced children / young people in North Lincolnshire? An exciting opportunity has arisen within the Care Leaving / Property Maintenance Service, which is responsible for delivering high quality, and well-maintained accommodation...

  • Temporary Sales Advisor

    4 weeks ago

    Scunthorpe, United Kingdom F.Hinds Limited Full time

    F.Hinds Scunthorpe: Sales Advisor Maternity temp 20hrs: Applicant must be fully flexible Mon-Sat Duties will include: Sales, Customer Service, Display work, Admin tasks, Stock control, Cash Handling, Repairs (Basic Jewellery and Watches) and other duties Having these varied duties makes the job more interesting and satisfying. We...

  • Recruitment Assistant

    4 weeks ago

    Scunthorpe, United Kingdom Pure Water Cleaning Contractors Ltd Full time

    Pure Water Cleaning Contractors is looking for a reliable and highly motivated part-time **Recruitment Assistant** to work at our office in **Scunthorpe.** Shift time**:Monday - Friday, 5 hours p/day, 25 hours p/week.** Rate**:£9.50 p/hour** Urgently required. **The role**: You will assist with managing the end-to-end recruitment process, including...

  • Care Assistant

    4 weeks ago

    Scunthorpe, United Kingdom Bupa Care Homes Full time

    **Care Assistant** - SAN005A Job: Care **CARE ASSISTANT** **Bupa Sandhills Court** - Exeter Road, Scunthorpe DN15 7AS**CQC rating GOOD** **Our hours are flexible, so we make shifts work around your life and your commitments** **£10.35 - £11.25 per hour** **Special care takes special people** - As a Care Assistant, you’re at the heart of making a...

  • Property Maintenance Operative

    7 days ago

    Scunthorpe, United Kingdom North Lincolnshire Council Full time

    **Property Maintenance Operative** **Work Base**:Billet Lane**Location**:Scunthorpe**Salary**:Grade 5 £23,195 to £25,409 per year**Hours**: 37**Contract Type**:Permanent**Position Type**:Full Time**DBS**:Yes Basic**Closing Date**:Saturday 01 April 2023- Do you have the passion and commitment to work in a service, dedicated to making a positive difference...

  • Assistant Medical Secretary

    4 weeks ago

    Scunthorpe, United Kingdom Northern Lincolnshire & Goole NHS Foundation Trust Full time

    We currently have a vacancy within the department of Family Services for an Assistant Medical Secretary at Scunthorpe General Hospital. The post holder will assist the Medical Secretary in delivering an effective and efficient support service to specialty administration teams, to assist in the provision of quality patient care. This will include general...

  • Care Assistant

    4 weeks ago

    Scunthorpe, United Kingdom Bupa Care Homes Full time

    Requisition Title : Care Assistant Job Number: SAN005G Sandhills Court Care Home Doncaster Road Lincolnshire Scunthorpe DN15 7DE Location Status On site Salary Amount £10.45 - £11.35 **CARE ASSISTANT** **Sandhills Court Care Home** **Exeter Road, Scunthorpe, DN15 7AS** **CQC rating GOOD** **Our hours are flexible, so we make shifts work around...

  • Children's Advocacy Officer

    1 week ago

    Scunthorpe, United Kingdom North Lincolnshire Council Full time

    We are looking for a highly motivated and passionate trained Children’s Advocate with experience of supporting and safeguarding children and young people. You should have the ability to communicate in a professional, supportive, positive and creative way acting independently for and on behalf of children and young people. You should be flexible, able to...

  • Rotational Midwife

    1 month ago

    Scunthorpe, United Kingdom Northern Lincolnshire & Goole NHS Foundation Trust Full time

    Suitable for Newly qualified or experienced midwives. Join us on our improvement journey in Northern Lincolnshire and Goole towards 'Better Births'. There are posts in all aspects of Midwifery and the opportunity to maintain all your skills as a rotational midwife in a forward looking service with staff that has the enthusiasm to improve care for women and...