Ophthalmology Matron

2 weeks ago


Canterbury, United Kingdom East Kent Hospitals University NHS Foundation Trust Full time

The Ophthalmology Matron will provide and assure person-centred and compassionate care, evaluate and research the patient experience across the service (Ophthalmology Out-Patients and Emergency Eye Care (Rotary Ward) and organisation. Provide and assure safe care to patients and service users and maintain a safe environment for all according to national standards and evaluating and researching patient safety across the service (Ophthalmology Out-Patients and Emergency Eye Care (Rotary Ward) and organisation.

Provide and assure evidence-based care to individual patient/ service users and groups: continually review and develop own, service and organisational effectiveness; lead service improvement and actively contribute to the body of knowledge through research.

Establish an effective workplace culture across the service (Ophthalmology Out-Patients and Emergency Eye Care (Rotary Ward) and organisation that sustain person-centred, safe and effective care through self-awareness, leadership, active learning, development, improvement and innovation.

Provide and assure person-centred and compassionate care, evaluate and research the patient experience across the service and organisation.

Provide person centred and compassionate care

Provide organisational leadership in person-centred and compassionate care, articulating the concept and vision and what this means to the healthcare team.

Set and implement organisational standards that reflect person centeredness to guide organisational expectations.

Implement systems that ensure that the patient’s voice is heard in all key activities across the organisation.

Implement and evaluate strategies to foster involvement and engagement with patient /service user groups to guide organisational learning and service development.

We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 700,000 people.

Our vision is 'great healthcare from great people'. Everything we do is guided by our values: ‘People feel cared for, safe, respected and confident that we are making a difference’.

We have a new way of working at East Kent Hospitals, called ‘We care’. It’s about empowering frontline staff to lead improvements day-to-day. We’re looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.

Please scroll down to access the full Job Description and Person Specification located in 'supporting documents'.