Roster Clerk

Roster Clerk (Maintenance/Works Delivery) - Ashford

**Location**:
Ashford, GB

**Department Name**:
OE Remote Condition Monitoring, Kent, Indirect (834102) G1

**About Network Rail**:
Our passengers and freight users are at the heart of everything we do. We help connect people to their friends and families and get goods to their destination safely and efficiently. We're an organisation where people matter. **Watch our video to find out more**

We encourage our colleagues to work flexibly, as we know traditional working patterns don't always fit. If you want to consider working flexibly, just let us know and we'll do our best to help and invest in your career with us, whilst you have a healthy work life balance.

**Brief Description**:
To maintain effective and efficient rosters for employees compliant with the relevant company standards in line with current National rostering principles, competency requirements and agreed Terms and Conditions.

**About the role (External)**:
**Key Accountabilities**

1. Compile and publish agreed rosters using the corporate rostering tool in accordance with Maintenance Rostering Principles, company policies and standards.

2. Prepare rosters for weekly rostered duties. Covering sickness, annual leave, training, briefing and special arrangements. Liaise with relevant line managers to crosscheck roster data.

3. Manage short notice roster alterations liaising with all affected employees and line managers, including gaining verbal confirmation where necessary. Respond to and resolve any queries relating to roster issues.

4. Make roster arrangements for medical examinations and interviews.

5. Make roster arrangements for safety critical competence expiries, training plans, training courses and briefings.

6. Monitor competency data so that no base roster shifts are left uncovered due to expired competencies.

7. Liaise with associated Competency Delivery Specialist on maintaining competency records.

8. Gather and analyse fatigue data and highlight issues to the relevant line manager.

9. Provide information and data to support the route and delivery unit reporting requirements.

**Job Skills, Experience and Qualifications**

Essential
- Excellent knowledge of national rostering principles
- Previous successful experience in prioritising workloads and delivering to deadlines
- Ability to demonstrate excellent interpersonal and communication skills
- Previous successful experience of analysing data and producing reports
- Understanding of conditions of service applicable to rostering
- Understanding of roster systems
- Demonstrable ability to accurately manage data and attention to detail
- Previous successful experience of working in a team and engaging with virtual team members
- Able to demonstrate good general IT skills

Desirable
- Geographical knowledge of the route
- Knowledge of the UK rail industry

**Salary**: £25,500 & South East Allowance £955**Drugs and Alcohol Standard**: