Current jobs related to E-commerce Merchandiser - Newton Abbot - Postscript Books Ltd

**E-commerce Merchandiser**

**Full time - Permanent**

**£22,308 per annum**

Established in 1983 Postscript Books is an ambitious mail order, catalogue and eCommerce company based near Newton Abbot, Devon. Our aim is to provide a books and people centric workplace that rewards hard work and respects knowledge, skill, enthusiasm, and care for each other and the environment. We do this by embedding a culture of learning, self-reflection and feedback, and encouraging initiative, communication and teamwork. We firmly believe that people work better together, and enjoying the company of our colleagues in the presence of our ever-changing bookshelves is a fundamental part of being at Postscript.

We are seeking an experienced eCommerce Merchandiser with a blend of analytical and creative skills to join our marketing team. Reporting to the Marketing Manager, you will play a pivotal role in optimising our website to increase online sales and enhance the customer journey. With a passion for reading, strong book knowledge is essential, however, training can be given to get you up to speed on our IT systems.

**Responsibilities**
- Use analytics to optimise the website and drive website traffic to grow online sales
- Ensure online activity is in line with overall brand and marketing strategy
- Conduct a site-wide merchandising audit to optimise book categorisation
- Create new and interesting ways to categorise books in a way that appeals to a broad audience of serious and recreational readers
- Support the building of new categories, landing pages, book detail maintenance and promotional activities
- Be responsible for data-led product enrichment such as product placement and priority order based on trends
- Liaise with the sales and marketing team and IT on the customer journey
- Management of promotional codes
- Liaise with the customer service team on promotional activity
- Support the management of stock levels to achieve sales and on-line sell through
- Enhance upsell and cross sell opportunities site-wide
- Continuously analyse market trends and customer behaviour to identify new bookselling opportunities for growth, revenue maximisation and brand development
- Support marketplace activities such as product uploads, product categorisation and reporting
- Monitor and report on campaign performance

**Requirements**:
Essential
- Strong book knowledge and a natural passion for books and reading
- Experience of reporting tools such as GA4 and PowerBI
- Experience in a retail merchandising environment, ideally within eCommerce
- Excellent written and verbal communication skills
- Able to work in a creative team environment
- A professional attitude
- Excellent attention to detail

Desirable
- Experience of Magento
- Knowledge of customer journeys and the buying cycle
- Experience of Netsuite or similar ERP
- Strong Excel & Microsoft Office skills

**Terms & Benefits**

**Job Type**: Permanent (6-month probation)

Working hours: 37.5 Hours Per Week (Mon-Fri) 

**Salary**: £22,308 per annum pro-rata

Holiday: 25 days annual leave, plus bank holidays

Our Comprehensive package of benefits includes
- Bi-annual discretionary bonus*
- Generous 50% staff discount
- 25% discount for friends and family*
- Annual free book allowance in time for Christmas*
- Gym membership allowance*
- Free parking
- Enhanced sick pay
- Enhanced pension after 4 years’ service*
- Enhanced maternity/paternity pay
- Option to buy/sell annual leave*
- Employee Assistance Programme
- Annual Christmas and Summer social events
- Free fresh fruit
- Eye Care vouchers
- Cycle to work scheme*

*length of service criteria applies

**Salary**: £22,308.00 per year

**Benefits**:

- Additional leave
- Company events
- Employee discount
- Free parking
- Gym membership
- Health & wellbeing programme
- On-site parking
- Sick pay

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Work authorisation:

- United Kingdom (required)

Ability to Commute:

- Newton Abbot (required)

Work Location: In person

Application deadline: 08/03/2024