Reservaitons & Front of House Personnel

Great opportunity to develop a Career in hospitality, covering the front of house role across Reservations, Restaurant & Bar Service, Conferences, Events & Weddings.

Duties to involve - working within the Reception Team: greeting guests as they come in, managing the check-in and check-out process, answering questions and requests, administrative tasks using Reservation System, Function/Conference Bookings, Outlook and further computer programs.

Experience in a hospitality and/or receptionist position will be greatly favoured upon. Computer use will be involved, using programs such as Microsoft Office, Mainstay, EPOS, CMS. Telephone handling, taking reservations, advising guests and overall care for the Business.

Other duties will include, serving Guests in the Lounge Bar and Main Restaurant. Along with working Weddings, Functions and Conferences. Working with the front of house team to ensure Restaurant service runs smoothly.
- Usual reception pattern mainly consist of evening shifts which run from 3pm - 11pm/12pm on weekdays and 4pm-11/12pm weekends. Staff Meal is included during 8+ hour shift._
- Early shifts consist of 7am-3pm across the week, and 8am-4pm on Weekends_
- Longer shifts on days with events such as Weddings ranging from an 8-12 hour day.Starting around mid day / early afternoon till late _

Wage increase once successful passed prohibition training period - usually within the first 3 months.

**Salary**: £22,880.00-£24,960.00 per year

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Holidays
- Overtime
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Tips

Application question(s):

- Rota Restrictions: Rota for shifts are done on a weekly basis, please see description for shift times - state here if there is any days/times you are restricted to work.

Weekend evening shifts are non-negotiable

Work Location: In person

Application deadline: 27/02/2022
Reference ID: REC202301