Dispenser

**Responsibilities**: Dispensing Dispensing acute prescriptions Not to dispense medicines to unauthorised persons, without the doctors consent Dispensing repeat prescription requests received by medicines management, Patient Access and those delivered to the surgery To ensure that all medicines and appliances dispensed are checked against the prescription and whenever there is doubt about the appropriateness of the item, or about the dose or labelling instructions to check with the authorising doctor or duty doctor Updating patients repeat screens on Doctors instructions Dispensing private prescriptions Dispensing black listed prescriptions, pricing and recording them Checking colleagues dispensing Ensuring the Dispensary area remains clean and tidy Maintaining complete and accurate records for controlled drugs Prescriptions Handing out prescriptions and collecting charges when appropriate Taking prescription repeats Collecting private charges for black listed medications, vaccines and holiday prophylactic medication Sorting, stamping and endorsing prescriptions Completing backs of prescriptions Generating prescriptions Stock Control Ordering appropriate quantities of goods via the wholesalers computer link Checking goods as and when they are delivered and recording generic details Returning incorrect goods to the wholesalers Stocking shelves, refrigerators and other storage areas using rotation method To operate efficient stock control appropriate to the needs of the practice with the objective of ensuring continuity of supply for patients and minimising wastage through out of date stock. To ensure that drugs are stored in an appropriate manner in accordance with the accompanying instructions. Removing out of date stock from the shelves, refrigerators and other storage areas Disposal of returned unused medicines Other To answer telephone calls & passing on messages as appropriate Dealing with problems & enquiries Inputting information onto computer To work flexibly within the team & to provide cover as necessary To collect all due prescription charges and ensure that the patient declaration on the reverse of the FP10 is duly filled in and signed by the patient/Dispenser To ensure that all monies received or handled on behalf of the practice are appropriately stored and banked and a record kept of all financial transactions To endorse all prescription forms as appropriate, collate and forward the forms in a secure manner to the PPD for processing and reimbursement. The forms should be bundled in accordance with current PPD guidelines and include any necessary accompanying paperwork such as the FP34D To promptly forward all invoices and dispensary related correspondence to the Practice Manager to practice policy.

To notify the Practice & Dispensary Manager of any FP10 returns/feedback from the PPA so that any appropriate remedial action may be taken. To ensure that shelves and all work surfaces are regularly cleaned to maintain a high level of hygiene within the dispensary and that all dispensary equipment is kept clean and kept in good working order. To take prompt action in response to any drug alert bulletins that may be received from time to time. To ensure that refrigerated items are stored at the appropriate temperature and to maintain a temperature control record/logbook.

To maintain full and accurate records of all dispensing transactions incorporating the use of computers when available and appropriate. To undertake any necessary work as may be required and appropriate to maintain a high standard and efficient dispensing service. Confidentiality: In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers.

They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data. Health & Safety: The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include: The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include: Using personal security systems within the workplace according to practice guid