Passenger Assistant

3 weeks ago

Ipswich, United Kingdom Phoenix travel Full time

Overview:
We are seeking a Passenger Assistant to join our team transporting SEN passengers to special schools. As a Passenger Assistant, you will play a vital role in providing support and assistance to passengers during their travel experience.

**Duties**:

- Assist passengers with boarding and disembarking from vehicles
- Provide guidance and assistance to passengers with special needs
- Ensure passenger safety and comfort during transportation
- Communicate effectively with passengers to address inquiries and concerns
- Offer exceptional customer service throughout the journey
- Maintain cleanliness and orderliness of the passenger area

**Requirements**:

- Excellent communication skills to interact with passengers effectively
- Strong customer service orientation to provide a positive experience for passengers
- Ability to work well in a team environment and collaborate with colleagues
- Willingness to assist passengers with diverse needs and backgrounds
- Prior experience in customer service or passenger assistance is a plus

**Job Type**: Part-time

Pay: From £11.50 per hour

Expected hours: 12 - 25 per week

**Benefits**:

- Casual dress
- Company pension
- On-site parking
- Work from home

Schedule:

- Monday to Friday

Work Location: On the road

Reference ID: School Transport Passenger Assistant

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