Meter Reader

We are looking for a meter reader to join our hard working and friendly Somerset team to obtain and verify water meter readings for Bristol Water and Wessex Water. Living locally and having knowledge of the Cheddar and Wells area would be ideal as you will mainly work in the BS27, BS28 and BA5 areas.

**What you'll do**:
The meter reading role involves working independently for most of the time which is perfect if you have a busy home life and would love the opportunity for some peace and quiet. Your safety is our number one concern, and you will be looked after by our innovative ‘Lone Worker System' at all times.

We are looking for a full-time meter reader to work 37 hours per week usually starting at 08:00 and finishing at 16:00. However, you are free to be flexible with your hours if there is no detrimental effect on our customers.

**What you'll need**:
If you like counting your steps, this role provides the chance to reach your 10k a day goal (and then some) and is the perfect opportunity to exercise daily. It's like a free gym

You don't need to have meter reading experience as full training is provided; however, we are looking for someone who can work using their own initiative and has a full clean driving licence. There will be daily contact with customers so great communication and customer awareness skills are essential along with being able to work to targets.

If you love working outdoors and don't mind a bit of bad weather in the wet and colder months, then we would love to hear from you.

**What you'll receive**:
We offer a wealth of both financial and non-financial benefits, including:

- 25 days' holiday rising to 28 with length of service
- Up to 20% combined pension contribution
- Opportunity to buy or sell holiday
- Pay increase yearly rewarding your first three years of service
- Performance related bonus of up to 10%
- Optimise Health Plan supporting you with your healthcare costs
- £1000 'Refer a friend/family' scheme
- Life assurance of up to eight times your salary
- Sustainable benefits including electric vehicle and cycle2work schemes
- A range of family friendly policies including enhanced maternity and paternity leave
- Paid community day
- Cashback and discounts from over 3,000 retailers

**Who we are**:
Pelican is a multiple award-winning company based in Nailsea just south of Bristol providing customer services for clients including Wessex Water and Bristol Water. From meter reading and billing to collections and customer support.

We pride ourselves on the fact that both our customers and our people are at the heart of everything we do.

We are proud to have won several awards including Best Customer Engagement, Best People Engagement, Best Mental Health in the workplace, 2021 and 2022 South West Contact Centre of the year and have recently been ranked 19th in the Sunday Times Best 100 Companies to work for in the UK.

We pride ourselves on being an inclusive and engaging place to work. Our annual People Promises are based directly on feedback from our team members. Our committees and working groups including Health and Wellbeing, Mental Health First Aiders, Meet4menopause, LGBTQ+ alliance, Carers Network and our Working Parents group are all populated by our own people.