Property Consultant

**Employment Type**: Full Time - Permanent

**Hours of Work**: 37.5 hours per week, Monday - Friday and every other Saturday with a weekday off.

**Location**: Working from our office in Warkworth with partial hybrid working possible.

**What will I be doing?**

Our Property Consultants play a key role in growing our portfolio. Responsible for identifying and acquiring high calibre properties to grow our unique portfolio and bring increased revenue, they provide an exceptional level of support and guidance to new clients and potential investors. By personally managing the detailed onboarding process, their excellent communication and organisational skills ensure the property is quickly returning income for both the client and ourselves.

The sorts of things you’ll be doing include:

- Provide a realistic estimate of potential yield for a new property, using our standard method of calculation and knowledge of our existing portfolio.
- Assess a property’s potential, ensure it meets our minimum standard and provide tailored advice to a new potential client on the steps needed to exceed the minimum standard.
- Create, issue and manage the return of contractual documents for new potential clients.
- Directly manage and take full responsibility for the on-boarding process for each new property, carry out the tasks required to timescales agreed with the client, using our project management tool, ASANA.
- Provide unlimited support to new clients during the sales and onboarding process. This will include additional visit(s) to their property up to the point of the first guests arriving, and to include a final on-site meeting to ensure the client is comfortable and fully knowledgeable with all aspects of their responsibility as owners, the terms of the Agency Contract and the whole letting process.
- Pay close attention to the performance of the property in the first few months, alongside the client team, supporting them and ensuring the owner relationship is carefully maintained between the onboarding process and ongoing performance and relationship management. Identify and liaise with potential housekeepers and tradespeople, to support and guide new owners.

**What are we looking for?**
- An enthusiastic, friendly and welcoming team player with previous customer service experience and ideally sales / New Business background.
- Driving licence & able to drive.
- The ability to spot sales opportunities and diligently follow them up.
- Exceptional organisational skills with a high attention to detail.
- Ability to expertly manage the onboarding process to tight deadlines.
- Friendly, confident and well presented at all times.
- Highly knowledgeable of our business and an interest taken in our industry as a whole, to be aware of industry trends, threats and opportunities.

**What’s in it for you?**

Apart from joining a rapidly growing company with a great culture and a big focus on employee development, we also offer competitive salaries and benefits which we feel look after our team well.

These include:

- 25 days’ paid holidays plus bank holidays
- A day off for your or a loved one’s birthday
- £500 paid towards a cottage holiday of your choice
- A paid day to volunteer with a charity of your choice
- Friends and family discount scheme
- Life assurance for your peace of mind
- Social clubs - whether you’re into pets, fitness, gardening, sustainability or nutrition, there's something for everyone
- Great social events - we are well known for our Christmas parties

INDP