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Waiter/waitress

4 months ago

London, United Kingdom Baglioni Hotel London Full time

**Baglioni Hotel London**
- An Italian heart beats in the heart of London_

Baglioni Hotel London is a member of the family and privately owned Baglioni Hotels & Resorts with properties in Italy, France, United Kingdom and Maldives. Contemporary, chic and glamorous, Baglioni Hotel London, member of The Leading Hotels of the World, presents the ultimate Italian experience in the heart of London, opposite Hyde Park with an enchanting view of Kensington Gardens and Palace. The Royal Albert Hall, Harrods and Knightsbridge are all nearby.

**The Role**

A fantastic opportunity has arisen for an experienced Waiter/Waitress to join our team at Brunello Restaurant and Bar on a full-time basis. We are looking for a passionate and enthusiastic Waiter/Waitress to cater, deliver and exceed our guests’ needs and expectations by providing the highest levels of personalised five-star customer service.

Reporting to the Food and Beverage Operations Manager the Waiter/Waitress responsibilities include, but not limited to, the following tasks and performances:

- To communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen;
- To communicate with guests and other colleagues and ensure staff is working together as a team to guarantee optimum service;
- To be immaculately presented, attentive and proactive with the ability to respond quickly to our guests’ needs;
- To ensure that licensing laws and health and safety matters are adhered to.

**The successful Waiter/Waitress will**:

- Have at least 1 year experience within a luxury environment.
- Have previous Waiter/Waitress experience is essential.
- Have strong communication and customer service skills.
- Be passionate about ensuring a delightful experience for clients and guests alike.
- Be an excellent team player with exceptional eye for detail.

**The Package**
- Complimentary meals on duty
- Friends & Family rates in our sister properties at Baglioni Hotels & Resorts
- Staff discounts in Food & Beverage and Spa services in Baglioni Hotel London
- Training and development opportunities
- Simply Health Cash Plan
- Perkbox
- Loyalty Scheme Bonus
- Staff parties and social activities

The company does not offer accommodation, and you must have the right to work in UK in order to be considered for the role.

**In line with the requirements of The Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. You will be asked to provide documented evidence of eligibility as part of our recruitment process.**

**Baglioni (UK) Limited is an equal opportunity employer and we believe in hiring a diverse workforce.**

**Job Types**: Full-time, Part-time, Permanent, Zero hours contract

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- Health & wellbeing programme
- Referral programme
- Store discount

Schedule:

- 10 hour shift
- 8 hour shift

Supplemental pay types:

- Loyalty bonus
- Tips

**Experience**:

- Hospitality: 1 year (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person