Overpayments Co-ordinator

**Overpayment Coordinator**

**Payroll Operations**

**Swindon, Newport, or Billingham - Hybrid working.**

**Band C**:£25,637 **DOE**

Here at UK SBS, we are proud to deliver high quality corporate services where we provide HR, payroll, finance, IT and procurement services and expertise to our public sector partners.

Our staff are very important to us, and we always try to go the extra mile to look after them. We can offer flexible and family friendly working arrangements, great benefits including generous annual leave, supportive and inclusive work environments, and opportunities to learn and grow your career with us.

Payroll operations work closely with colleagues across UKSBS to provide a high-quality service to our clients and employees.

We are looking for a Payroll Debt Management Coordinator to work within our Debt Management and Recoveries team and will be reporting to the Payroll Debt Management Specialist.

To do this role well you will need: (essential criteria)
- Ability to interpret and present data in a range of formats to our clients, employees, and colleagues.
- Ability to communicate in a clear and concise manner.
- Experience working within a payroll service delivery department.
- Knowledge of up-to-date statutory payroll guidelines and best practice
- A proactive and problem-solving approach
- Work closely with the Payroll Debt Management Specialist and others to deal with, and process, complex queries.
- Handling challenging complaints and queries
- Liaise with various other departments within the organisation to provide payroll overpayments information and response to any queries that arise.
- Excellent numerical skills
- Good understanding of MS Office Suit including Excel
- Good organisational skills

In return for your skills and experience, we can offer you hybrid working options for a 37hr week (full time) with start and finish times between 8am - 6pm, or part time hours to suit. If it helps, there is even flexibility on which office you base yourself from - Swindon, Newport, or Billingham.

**More information on the role and our benefits can be found here.**

We look forward to hearing from you.
- We are UK SBS. We are creating a place where people love to work, a culture where we lead, we change, we deliver and we empower our people to be curious, take action and add value_.