Certification Coordinator

1 month ago

Surrey, United Kingdom Russell Taylor Full time

**Role: -**Certification Coordinator

**Salary:

- **Competitive

**Location: -** Surrey
- Hybrid role with combination of office and homework

**Type:

- ** Permanent

Russell-Taylor Group have **two**positions available for Certification Coordinator to join a Global Third-Party Testing Company. This role is a permanent position with a hybrid combination of home and office work which will be based in Surrey-the site is accessible by train if you do not drive.

This is an office-based role where you will be working within the Certification support team.

**_What will I do day to day?_**
- The role will require you to support the Certification team with "non-technical" requirements this will include helping to monitor, drive and improve the performance of the certification programs which ultimately will improve customer satisfaction and increasefinancial performance of the business.
- You will be the first point of contact for all UK based certification and follow up services.
- You will schedule and maintain licence renewals, factory inspections, annual testing and laboratory audits and set ups ensuring that this is booked in and taken place when required.
- Provide project management support when required.
- You will compile document packages and release of certificates to customers. For example, audit report packages toe ensure that criteria are met.
- Handle confidential documentation for clients
- you will have to label, upload, archive, and document quality control of electronic files in accordance with instructions.
- Update records when required.
- Raise invoices and quotes for completed certification activities.

**_What skills/requirements do I need to have for this role?_**
- Due to you being the first point of contact for customers
- you must have excellent communication (written & verbal).
- Previous experience in an administrative type of role which will have involved, planning, and dealing with customers.
- Must live in the Surrey area and be happy to be on site a couple of times a week.
- Ability to work within a fast-paced environment and be able to switch tasks when required so top organisational skills are a must.
- Ability to work within a team, but independently
- Excellent IT skills
- MS Teams, Word, Excel, Database etc.

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