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Security Officer
5 months ago
**Job Purpose**
We are seeking a highly experienced individual who has an extensive knowledge in customer service and can provide our 5-Star service delivery whilst maintaining a subtle, yet visible security presence within a newly built prestigious development in the heart of Soho.
The is a zero hour/casual role which requires high degree of flexibility on short notice to work in various roles. You will be required to cover day, night and weekend shifts when required e.g. to cover holidays, absences and additional security requirements
We offer a competitive rate of pay of PS13.15.
**Key Responsibilities**
Deliver a 5-star guest experience at all times
Anticipate clients' needs/problems before they arise and that their expectations are met and exceeded each day
Maintain a high security awareness at all times
Be seen as a visible customer focused professional by being proactive and greet clients and visitors where possible
Visitor management
Ensure and enforce all Health & Safety policies
Ensuring that no un-authorised persons are permitted in prohibited areas.
Lift management and directing of deliveries
Maintaining an accurate record of any incidents that occur.
Ensure all landlord contractor access it pre-authorised and in accordance with risk assessment/permit to work conditions
Complete incident reports to a high standard and ensure these are submitted within 2 hours
Oversee and manage any emergency evacuations
Undertake patrols and inspections in accordance with management instructions.
Assist Building Management to oversee access arrangements for occupier fit-outs ensure they adhere to site rules and procedures
Ensure the reception area is kept clean and tidy providing a safe environment for all visitors
Maintain a high security awareness at all times
Complete a full detailed handover at the end of each shift
**Person Specification**
Professional, highly driven, flexible, enthusiastic, proactive, self-motivated team player
SIA Door Supervisor licence required. SIA CCTV licence desirable
Reliable and willing to work day, night and weekend shifts on short notice
Previous experience in a customer service/security facing role
Excellent interpersonal skills and the ability to interact with people at all levels
Ability to work independently with confidence, using own initiative as required
Look for opportunities to enhance client/visitor experience
Clear, concise and confident communication skills which are customer service orientated with a very keen eye for detail
Confidence and common sense to access and utilise expert resources when making decisions
Maintain and practice a high degree of confidentiality at all times
Have an acute sense of security awareness
5 years of continuous work employment history without gaps and verifiable work history
Provide support to the wider when required.
