Healthcare and Wellbeing Case Manager
4 weeks ago
**Healthcare and Wellbeing Case Manager
£25,000 - £30,000
Tewkesbury**
If you come from a background in healthcare, be that Call Handling, Emergency Service Operators, Nurse, Counsellors, Mental Health, Sports Science and Physiotherapy, Paramedics we would be keen to hear from you. My client is looking for a professional, confident,forward thinking, and enthusiastic individual who can work under their own initiative to help deliver a passionate implementation of their carefully crafted methodology to improve the health and wellbeing of their clients and the people who work for them.
**Responsibilities**
- Liaising with external individuals and clients to collate information
- Writing detailed reports with accuracy
- Establish the current reason for ill health/injury and identify any underlying cause or contributory risk factors via telephone assessment
- To be instrumental in the multidisciplinary assessment process by ensuring information is gained sufficient to assess: clinical, personal, and occupational risk factors
- Where required, access the most appropriate treatment intervention via the NHS or the private sector using the most effective method of funding applicable for the condition
- Ensure customer satisfaction via regular and timely communications with stakeholders
- Ensure all records on the CRM database are updated and accurate
- Dealing with highly confidential information
**Essential requirements**
- English and Maths GCSE Grade C or above
- Degree level education or Equivalent professional certification or extensive relevant experience; ideal would-be qualifications in Mental Health or Musculoskeletal.
- Strong written and verbal communication skills
- Previous case management experience is desired
- Use an inquisitive nature to collate relevant information
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