Labour Planner

**The Company**

As one of the largest independent industrial door companies in the UK, BID Group has been providing service, repair and installation solutions for all types of industrial doors, loading bay equipment, high-speed doors, automatic doors, gates, barriers and turnstiles across the country for over 35 years.

With depots strategically located across the UK providing national coverage, and a network of over 60 mobile teams, we continue to strive to deliver the same uncompromising quality that has helped build our brand reputation and retain a strong portfolio of clients that includes many of the best known UK brands.

We understand that our people are key to our success and are looking for the best people to help us to continue with our record growth.

**The Role**

We are currently looking to recruit a Labour Planner to work from our head office in Westhoughton.

**Duties will include**
- Receiving and logging incoming customer call-outs.
- Contacting customers to book quoted jobs.
- Liaising with Sales and Production as appropriate reference quoted jobs.
- Allocating engineers to jobs and sending job sheets to engineers.
- Organising hire equipment as required.
- Organising overnight accommodation as required.
- Processing completed job sheets, pricing up parts as required and invoicing the job.
- Producing quotations as required.
- Organising the engineers out of hours call out rota.
- Dealing with customer queries.
- Undertaking other duties as authorised and necessitated by the needs of the business.

**What We Offer**

In return, we are offered an opportunity to work for a successful and expanding company with a competitive salary and benefits package as follows:

- Service Bonus
- 30 days holiday
- Free onsite parking
- Enhanced pension contribution
- Accident cover
- Life cover
- Company sick pay scheme
- Internal and external training opportunities
- Funded/ subsidised social events.

A company mobile, uniform and PPE will all be provided.

**Location/Hours/Salary**

**Location**:Westhoughton - Bolton.

**Hours of Work**: 42.5 per week, 8.00 am to 5.00 pm, Monday to Friday

**Salary**:£22,500 - £24,000 PA (Inline with skills and experience)

**General**

**To Apply**:
**Covid-19**:
We operate a Covid-19 secure workplace and are fully compliant with government guidelines.**About BID Group Ltd**:
BID Group Ltd is a leading supplier of service and repair solutions as well as a manufacturer and supplier of industrial doors, fast acting doors, dock levellers, gates, barriers, personnel and automatic doors.The Company consists of a number of specialist trading divisions across the UK. Each division uses only fully trained engineers who are qualified in their specific area of work. This ensures the right engineer for the job and best value service. BID Group’s head office and purpose built manufacturing site is based in Westhoughton, Bolton, with other sites strategically located across the UK providing national coverage.BID Group have a network of over 60 qualified engineers to install, service, maintain & repair not only our own doors and associated products but also those of other manufacturers. BID Group’s emergency call out service operates 24/7 365 days a year ensuring clients needs can be attended to in the quickest time.