Onsite Supervisor(Aah)

**Onsite Supervisor | Ruislip| Permanent**

**Salary**: £34,000

**Location**: AAH Pharmaceuticals Ltd, Ruislip

**Hours**:48 Hours

**Shifts**: 06:00-16:00(1 Hour Lunch) Monday-Friday / 06:00-09:00 Saturday

**Benefits and perks**:

- An **impressive holiday allowance** that rises in line with your years of service.
- **Additional day off** for your birthday so you can celebrate in style.
- **Death in Service** allowance to ensure your loved ones are provided for in the event of tragedy.
- Spend those crucial moments with your new-born baby with our **enhanced Maternity and Paternity leave.**:

- **Complimentary day of annual leave** to cherish unmissable family moments - could be graduation, first day of school or moving home.
- Look after your wellbeing with access to a **health and wellness program.**:

- Make the most of **‘Medicash Perks at Work’ **- a tool for CitySprint colleagues to enjoy a variety of high-street discounts and rewards.
- Our** ride to work** scheme means you can keep fit while saving money - what’s not to like?
- Travel for cheaper with** **interest free** season ticket loans** (available after a years’ service).

Who are we?

CitySprint is on a Fast track to become the UK’s leading courier services provider, with current market domination of the Same day service areas already.

Through regular investment in our people, our service offering and our customer proposition, we are paving the way for courier services to be more intuitive, more capable, and more responsive to our customers’ needs than ever before

Being this awesome takes a lot of hard work and commitment to our company values and vision. So naturally we need to secure top-notch talent to ensure we continue growing and improving every day.

**This is where YOU come in**

Your role will involve supervising the efficient operation of CitySprints On-site AAH business operation. You will be reporting into the General Manager.

As a successful Onsite Supervisor you will be responsible for day to day driver/courier queries and an escalation points for any client queries.

**Roles & Responsibilities of an Onsite Supervisor**:

- Train and supervise the delivery schedules to the customers specification
- Attend client review meetings as required and discuss/report on, on site performance
- Ensure all couriers and routes achieve performance KPI’s
- Ensure recruitment levels and spare drivers are at an adequate level
- Monitor and record all service issues relating to routes covered by CitySprint in addition to ad hoc and special requests and deliveries.
- Competently produce any reports that AAH may require including reports on courier performance and training records
- Effective management of CitySprint’s and the client’s health and safety policy and procedures, including regular risk assessments, accident reporting, manual training and any other relevant on-site procedure
- Adherence to all aspects of our ISO Environment & Quality systems
- All jobs are collected and delivered with agreed timescales - Deliver by Time

**Skills needed for an Onsite Supervisor**:

- Strong verbal & written communication skills, with excellent attention to detail
- Ability to build successful/strong stakeholder relationships across all functions whilst maintaining a positive ‘can do’ attitude
- Remains objective, actively troubleshoots and pursues solutions when issues/problems occur
- Produce and submit accurate reports with Courier Pay department regarding courier invoices, deductions, and transactions
- Manage multiple projects in a face paced environment
- Demonstrates effective time management skills and meets deadlines
- Proven proficiency of creating, analysing and disseminating clear and concise reports with context
- Ability to work autonomously where required
- Confidently deal with queries and any problems that may arise in a quick and efficient manner
- Working knowledge of Microsoft Office Suite

If this Onsite Supervisor(AAH) sounds like you, we really want to hear from you Please don’t delay, send us your CV and covering letter outlining why you're the best person for the job.

We do not require the assistance of agencies with this vacancy - thank you in advance.