Scheduler
3 weeks ago
We are a multifaceted property business based in SW London. We are looking for a full-time Scheduler to work Monday - Friday, 8:30am - 5:30pm.
The role will involve assisting with the scheduling of our incoming works orders. You will be required to input the works order information into the system, schedule the jobs, order materials and issue job completion cards and invoices. The role will specifically require you to follow a process and structure on our management software system (CRM) to ensure the scheduling of the jobs is completed accurately and efficiently. Training will be provided on how to use the software system. A key aspect of the business is ensuring that the property managers / landlords that we receive the works order from are updated, therefore excellent communication is imperative.
**Duties**:
- Scheduling new works orders and ordering materials for our engineers.
- Promptly issuing job completion cards to customers along with invoices.
- Liaising with tenants relating to issues and repairs. Followed by scheduling in any works required.
**Requirements**:
- Ideally some experience with scheduling or a property management background.
- Excellent customer service skills, with a polite and professional manner.
- Strong Microsoft Outlook / Office skills.
- Previous experience using Big Change’s Jobwatch software would be advantageous.
- Excellent written and verbal communication skills
**Job Types**: Full-time, Permanent
**Salary**: £25,000.00-£30,000.00 per year
Schedule:
- Monday to Friday
**Experience**:
- Scheduling: 2 years (preferred)
Work Location: One location
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