Orderline Clerk

Orderline Clerk

Working Hours:
09:00-17:00 Mon-Thu & 09:00-16:00 Fri or

08:00-16:00 Mon-Thu & 08:00-15:00 Fri

**Key Responsibilities**
- Ensure all internal/external customer orders are dealt with and are prioritised for distribution / RDC scheduling on various systems.
- Demonstrate a clear understanding of the business and the different ordering systems.
- Possess a detailed knowledge of all PPG products so that accurate information can be given to customers, both internal and external.
- Administration of customer specific requirements including EDI and external electronic ordering systems.
- Weekly monitoring of order book, to ensure customer orders are delivered in a prompt manner.
- Keep up to date with current promotions to maximise ‘add-on’ sales when taking orders.
- Monitor all promotional orders to ensure they are dispatched in full.
- Consistently deliver a good customer experience.

**Qualifications**
- Excellent communication skills.
- Outstanding customer relations skills.
- Ability to adapt quickly to change in a fast-paced working environment.
- Able to work as part of a team.
- Microsoft office and internet skills (essential), with SAP/AS400 system knowledge (desirable).
- Exceptional keyboard skills.

**ABOUT US**:
**PPG: WE PROTECT AND BEAUTIFY THE WORLD**

**The PPG Way**
- Every single day at PPG:
**We partner with customers to create mutual value.**
- We are insightful, dedicated and proactive. We have intimate knowledge of the market and our customers. We focus on practical solutions that make a difference.

**We are “One PPG” to the world.**
- We are better and stronger together. We leverage our scale to reach new markets and introduce innovative technologies as we differentiate and disrupt our markets.

**We trust our people every day, in every way.**
- We enable and empower our people to make the right decisions. We are inclusive, transparent and respectful. Our feedback is clear and actionable.

**We make it happen.**
- We have a passion for winning. We achieve. We deliver with discipline and integrity. We bring our best energy to our work. We decide and act intelligently and quickly.

**We run it like we own it.**
- We respect one another by being responsible and accountable. We always act in the best interest of our company, customers, shareholders and our communities.

**We do better today than yesterday - everyday.**
- We continuously learn. We develop our people to grow our businesses.

**PPG Way**:
**PPG vision**:
**We are One PPG**: