Ims System Administrator

2 months ago

Reading, United Kingdom Thames Water Utilites Full time

**Who are we?**
- Thames Water is the UK’s largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km of pipes,_** keeping taps flowing and toilets flushing**.

At Thames Water, every one of our actions, big and small, matters every day. Water is essential to life, so our business is always open.

**What you’ll be doing**

The role of the integrated management system (IMS) team is to ensure that Thames Water’s management systems are developed, maintained and improved and that the requirements are embedded in operating practices across the business to ensure Thames Water is compliant with its legal and regulatory obligations.

The purpose of this role is to ensure that the documented management system is kept up to date and to support ease of access for the end user.

**Key accountabilities**
- Creating new pages, editing existing pages, updating links
- Checking documentation which we have linked is up to date/latest version
- Acting on change requests
- Managing app access requests (adding and removing users) and providing relevant approvals
- Managing the alarm change requests to respond to status changes to ensure the site information is consistent and up to date
- Managing the operational waivers and responding to status changes to ensure the site information is consistent and up to date
- Monitoring and reporting monthly usage figures
- Managing and responding to ad-hoc requests in the management system team inbox.
- Resolving problems with digital apps and their associated SharePoint tables

**We’re looking for you to**
- Be competent with the use of IT systems and standard office software.
- Have good knowledge of Sharepoint
- Experience of designing, improving and implementing processes and standards

**What’s in it for you?**

Being part of an engineering team seeking to deliver excellent customer service and enhancing the company's reputation with the customer and the public.

Our competitive salary package includes an excellent contributory pension, 24 days holiday per year increasing to 28 with the length of service and a wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.

Thames Water is a dynamic, rewarding and diverse place to work, with opportunities around every corner. If you join our team, you’ll enjoy a fulfilling career and flexible working arrangements.

Find out more about working at Thames Water.

We deliver life's essential service to our customers, communities, and the environment can thrive. This means, that when a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an Ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues, and a earn bit of extra money along the way.

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