Current jobs related to Registration Authority Agent - Headington - Oxford University Hospitals NHS Foundation Trust

Information Management and Technology Services (IM&T Services) provide support to Oxford University Hospitals NHS Foundation Trust users as well as to a number of other Health organisations across Oxfordshire. This involves supporting over 11,000 workstations and printers, circa 17,000 staff users of systems, and nearly 1000 servers (over 75% virtual). During 2020, IM&T Services responded to 140,000 calls and were involved in multiple projects

**Job Ref**: IM&TS 073

**Salary Scale**: Band 4 (£22,549 - £24,882) depending on qualifications and experience

**Hours**: 37.50 per week, Permanent
- To register staff and print and issue smartcards in accordance with Trust policies and procedures.
- To be familiar with and adhere to ‘Registration Authorities Operational Process and Guidance’ and ‘Registration Authorities: Governance Arrangements for NHS Organisations’.
- To ensure identity for all users is checked to the required standard.
- To ensure all personal details are kept up to date in all systems relating to Registration Authority.
- To allocate the appropriate access to each user.
- To work with the HR team to ensure Smartcards are updated when staff roles change or when Smartcard access is to be removed.
- To work within the remit of the Data Protection Act in maintaining the confidentiality, integrity and availability of personal identifiable information

The Trust comprises of four hospitals - theJohn Radcliffe Hospital,Churchill HospitalandNuffield Orthopaedic Centrein Headington and theHorton General Hospitalin Banbury.
- To be responsible for ensuring new and existing staff are correctly registered onto the Care Identity Service (CIS) and are issued with a NHS CRS Smartcard in a timely manner.
- To assist the Registration Authority Manager with the new technical solutions, Care Identity Service (CIS)and the Electronic Staff Record (ESR) Interface, ensuring new processes are put in place to enable the management of access control via a single point of entry.
- To implement and maintain the Registration Authority function help desk, ensuring queries are answered and resolved in a timely manner to all levels of staff, reporting issues to T. when required.
- To offer support and advice on the RA process to the HR team and managers within the Trust.

Please see attached Job Description and Person Specifications for further details.