Part Time Customer Service Assistant

3 weeks ago


Milton Keynes, United Kingdom Quality Personnel Full time

A great Temp to Perm Part Time role working for a Company in Fox Milne - Lovely offices overlooking the lake

Hours: 9.30am to 2.30pm - Monday to Friday with 30 mins for lunch

Are you looking for a new role within Customer Services with Administration tasks?

**The client services role duties are as follows**:
Client Services, will act as a liaison, provide product/services information and resolve any emerging problems that our client accounts.

Maintain positive, empathetic, and professional attitude toward clients at all times

Work closely with warehouse for inventory accuracy, scheduled inbound/outbound shipments, and order processing status

Troubleshoot, investigate, and resolve all client complaints related to our service products and operations

Coordinate with management team to stay updated on our service offering and operation procedures

Collect or prepare shipping documents and coordinate with transportation team and warehouse team to schedule freight pick-ups as required (Royal Mail, EVRi, DPDLocal,Whistl, FedEx, etc)

Monitor and keep track shipping claims against carriers for clients

Communicate and coordinate with other departments as necessary

**Requirements**:
Accuracy and great attention to detail

Ability to communicate clearly and precisely

Thorough and methodical approach to work

Analytical skills

Working knowledge of Microsoft Office Suite

Ability to work in fast paced environment

**Preferable**:
2+ years’ experience in transportation, 3PL/e-commerce fulfilment, or logistic experience (not necessary)

Background or degree in Logistics, Business administration or related fields

Pro Rata Salary: £15748.20
- **Quality Personnel**_ _acting as an Employment Agency & Business_**(rated as one of the top 3 Agencies in Milton Keynes for the 3rd year running).**_

**Job Type**: Temporary contract
Contract length: 6 months

**Salary**: £13.46 per hour

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Milton Keynes, Buckinghamshire: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: 88133



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