Part-time Room Attendant

5 months ago

Richmond, United Kingdom Croydon Works Full time

**THE COMPANY**:
Richmond Hill Hotel is no ordinary building, with its spectacular views and prime leafy location this just isn’t an average place to visit. Situated on top of Richmond Hill, the surrounding medieval landscape was once dotted with picturesque riverside villages and orchards. It began to evolve from the construction of Sheen and Hampton Court Palaces where successive royal and aristocratic families moved in.

Richmond Park was originally enclosed for royal hunting. A series of grand houses, magnificent gardens and parks soon rose up from the water meads and woodland. Richmond Hill Hotel took shape in 1726 when two houses were built on the site. Over time, adjacent properties were added to fully form the hotel. Today, the building is part of a landmark conservation area, it also has two National Heritage List entries to top off its prime reputation. There is a reason why Turner and Constable came to paint on Richmond Hill. The landscape is breathtakingly calm, creating total relaxation.

With the luxury of contemporary fittings, bespoke detailing and subtle tones, the hotel offers a Georgian setting for the modern mind. Our destination restaurant, bar and terrace, 144 On The Hill compliments the hotels elegance with an inspired menu and calm considered spaces to meet, dine and relax.

**THE ROLE**:
We are looking for an exceptional Room attendant (part-time) to come and join us at Richmond Hill Hotel.

Located in the heart of London’s greenest borough, we are an independently owned Georgian hotel, just a stone through from the royal park. This is London’s gateway to nature.

Our team are the heart and soul of everything we do at the hotel, and their hard work and dedication have earned us recognition from prestigious organizations such as The Sunday Times and The Caterer for being one of the leading employers in the industry.

The award-winning culture at the hotel is progressive, independent, and free-spirited - it’s just the fabric of the buildings that’s historic, not our approach to business. From our paint to our people, we are a _refreshing_ break from the cookie-cutter hotel chain experience, and we encourage everyone to bring their _authentic_, best selves to work every day. It doesn’t take lavishness or luxury to make someone feel special. Instead, we believe it takes _genuine_ care, thoughtfulness and a team empowered to be creative with their service. These are the qualities that keep our guests coming back time and again.

Is this Room attendant role right for me?

As a Room Attendant, you will be responsible for ensuring the highest level of cleanliness and maintenance of the bedrooms and carrying out the evening turn-down service as per the Hotel standards. You will be an excellent team player and have excellent communication and customer care skills. You will have pride and attention to detail in your work. You will be flexible, able to use your initiative and organise your daily activities well. Ideally, you will have proven experience within a role within a similar environment.

Location: 144-150 Richmond Hill, Richmond-upon-Thames, Surrey, TW10 6RW

What’s in it for you
- You’ll enjoy a competitive hourly rate of £11.62, plus a monthly service charge averaging £75
- salary sacrifice schemes to help you buy a bike, laptop, or gym membership.
- free use of our onsite gym
- bespoke career development through internal and external training schemes
- free meals on duty
- Refer a friend scheme, with up to £500 incentive. Hotel recognition Programme including our Employee of the Month and Manager of the Quarter awards, long service awards, rewards payments.
- free parking on site
- flexible working patterns, as well as much more

RAIL: Straight-forward commute from East Croydon to Clapham Junction and then change for South West trains to Richmond. Richmond Station is just a short and scenic 15-minute walk down the hill.

LONDON UNDERGROUND: Richmond Hill is on the District Line with regular services running into London Victoria in 30 minutes.

BUS: 371 and 65 can be caught from Richmond Station, each a short 5 - 10 minute journey. Bus 371 stops at the American University just 200m from the hotel and the 65 stopping at Nightingale Lane just 300m away.

**THE CANDIDATE**:
What we’re looking for
- A hunger for hospitality and going the extra mile.
- Someone that is willing to bring their best, authentic self to work. Rather than reading from a script or putting on a persona, our approach is all about bringing the very best version of ourselves to work every day.
- A creative approach to your role - we believe that a game-changing idea can come from anyone, anytime.
- Someone who thrives in a dynamic and vibrant environment and is committed to delivering exceptional hospitality.

If this sounds like a role you could get excited about, we would love to hear from you Please note that all applicants must be eligible to live and work in the UK.

**OTHER INFORMATION**:

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