Delicatessen Team Member

6 months ago

Beverley, United Kingdom Vanessa Delicatessen & Cafe Full time

**Job Purpose**

To assist in all aspects of running a successful, award winning, customer focused delicatessen department. To be a strong team member and ensure outstanding customer service standards are always achieved as well as offering full product availability. To help create and promote exciting new products and move the business forward.

**Principal Duties**
- Help run a successful delicatessen department.
- Be focused, energetic and practical ensuring good time management to achieve results and sales.
- Provide excellent, friendly, helpful customer service. Be prepared to go above and beyond to ensure high standards are consistently. Confidently answering enquires about products and offering cooking guidelines.
- Stay current with legal legislation regarding food production including all aspects of food safety and allergen advice and the new ‘Natasha’s Law’ legislation.
- Follow correct methods of preparation and storage to ensure food is prepared in the appropriate manner and follow recipe specifications.
- Ensure that all aspects of EHO, health and safety, is adhered to and to work in a culture where safety and food hygiene is a priority.
- Ensure all relevant paperwork and tasks are completed and are kept up to date.
- This is a physically demanding role, so you must be fit and healthy.
- Be a proactive member of the Vanessa team, enjoy working with colleagues from across the business.
- Any other appropriate duties which may be added from time to time as Vanessa’s continues to grow.

**Person Specification Desirable Skills and Aptitude**
- Previous experience with food is essential for this role.
- A passion both for good food and for showcasing food from Yorkshire.
- Available to work 2-3 days during the week one week & then 2 days & one weekend day (Saturday or Sunday) the following week. Approx 24 hours a week.
- Excellent customer service and sales skills.
- Ability to effectively present all deli products and respond to questions from customers including advising them on cooking methods, ingredients, and allergen information.
- Good communication skills.
- Ability to prioritise and manage stressful situations effectively.
- Be positive and have a proactive ‘can do’ attitude.
- The ability to work safely and efficiently within a busy environment.

**Benefits**

We offer a very competitive salary for the right individual. We provide regular training for all the staff. There is also 20% discount off all products & café meals. All the shifts are during the day & it is only one weekend day every other week.

**Job Types**: Part-time, Permanent

**Job Type**: Part-time

**Salary**: £11.00 per hour

Expected hours: No more than 26 per week

**Benefits**:

- Cycle to work scheme
- Discounted or free food
- Employee discount

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Beverley, HU17 8BB: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Food preparation: 1 year (preferred)
- customer Service: 1 year (preferred)

Work Location: In person

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