Cardiovascular Rehabilitation Administrator

**Job overview**:
**An opportunity has arisen to join the Cardiovascular Rehabilitation Team as our Team Administrator.**

We are a multidisciplinary team based in the community and deliver a district wide service in a variety of formats to cardiac patients and their families.

You will need to possess excellent communication skills as the role will involve speaking with patients and relatives over the phone on a daily basis alongside your other duties.

**Main duties of the job**:
To provide an efficient and effective administrative and secretarial support service to the multi-disciplinary CVR team**.**

To liaise with other departments and external organisations

To act as a link between patient/carers and the clinical team including being the first point of contact for any queries.

**Working for our organisation**:
The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to **make a difference** and we’re always looking for people who demonstrate our three core values - **care**, **appreciate** and **inspire** - to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.

**Detailed job description and main responsibilities**:
**Person specification**:
**Qualifications**:
**Essential criteria**:
**Desirable criteria**:

- ECDL

**Knowledge and Skills**:
**Essential criteria**:

- Demonstrates good written and verbal communication skills
- Good organisational and time management skills
- Ability to use own initiative and plan/prioritise workload without direct supervision
- Ability to work flexibly within the role
- Excellent IT skills including keyboard usage
- Effective persuasion and negotiation skills
- Confident in dealing with people over the telephone
- Undertake further training as part of continuing professional development
- Act in a caring manner towards patients ,relatives and visitors especially where there are barriers to understanding

**Experience**:
**Essential criteria**:

- Previous administrative experience
- Experience of using Microsoft Packages including Word, Outlook, and Excel

**Desirable criteria**:

- Experience of working in a healthcare environment
- Minute taking experience
- Experience of organising appointments and diary management
- Experience of implementing and maintaining filing systems
- We understand the importance of balancing work and home life. We are committed to supporting flexible working for our people wherever possible and all our colleagues are given the opportunity to discuss potential for flexible working. Speak to us about how we might be able to accommodate a flexible working arrangement.

The Northern Care Alliance NHS Foundation Trust (NCA) serves a diverse population, and each Care Organisation works hard to ensure all services are accessible and fair.

We respect the value of difference. So, our aim is to employ a workforce representative of the communities we serve. Regardless of age, disability, gender, marital status, trans status, pregnancy and maternity, race, sexual orientation, religion or belief, all are welcome.

**Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process.**

**Employer certification / accreditation badges**:
**Applicant requirements**: