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Depot Operations Shift Support
4 months ago
At Courier Logistics Ltd we believe in making our customers happy It's a simple premise for a business and one that has helped us become one of the fastest growing companies in the industry. We are a dynamic and rapidly growing distribution & logistics company committed to providing frictionless, efficient, and reliable Supply Chain solutions to our customers. We specialise in storage, fulfilment, final miles solutions (Haulage, Same-Day, Parcel/Pallets & Irregular Freight) and specialist logistics skills training. All we ask everyone who works at Courier Logistics is to share our enthusiasm for delivering exceptional customer service and possess a desire to work as part of an effective team.
Job Role:
*
- To carry out Shift Manager duties in the absence of the AM/PM Shift Managers.
- Duties include effectively managing the day-to-day operation of the parcels department including the supervision, continuous improvement and support of Operators, Warehouse teams and Driver teams.
- Ensuring all vehicles are complying with weight restrictions and able to allocate collections accordingly to ensure this is followed.
- During times where the AM/ PM shift manager is not on leave, provide first class customer experience support to active Customers of Courier Logistics, Depots and members of the public.
- Make sure teams are complying with all PPE requirements whilst carrying out roles for Courier Logistics Ltd
- Ensure a safe working environment across all shifts falling in line with health and safety standards and company policies.
- Maintain a high standard of housekeeping across all areas of the Operational Team including offices, warehouse, vehicles, and yard.
- Monitor and manage team performance, time keeping, attendance, overtime, sickness ensuring the Operations Manager and Payroll are informed as necessary.
- Maintain healthy relationships with key suppliers and customers where necessary.
- Create a positive, helpful culture amongst the Operators, Warehouse and Driver Teams.
- Always ensure that the premises are secured.
- Any other duties within the individuals' capabilities.
- Safety of yourself and security upon arriving to shift as will be lone working for a period.
- Effectively routing all runs complying with weight limits, space, and timed deliveries
- Oversee driver brief monitoring driver loading, PPE Requirements, etc
- Oversee 100% success of the evening sortation ensuring trunk vehicles leave the depot on time
- Oversee the evening debrief ensuring all Customer Collections are collected and address any issues as they arise.
- Ensure timely loading and leaving of trunks
Hours of work - 37.5 hours per week, Monday to Friday 10:30-18:30, flexibility may be required to cover leave, this may include some Saturdays.
**Requirements**:
- Proficiency in Microsoft Word and other office software.
- Strong organisational skills with attention to detail.
- Excellent written and verbal English communication skills.
- Computer literacy with the ability to use IT systems effectively.
- Ability to manage multiple tasks efficiently while maintaining quality standards.
- Working in a fast paces environment, you must have the ability to think and act quickly and be flexible to adapt to changes that the role demands.
- The ability to build robust working relationships with colleagues whilst ensuring effective workload management is key to success within this role.
Pay: £26,000.00 per year
**Benefits**:
- Additional leave
- Company pension
- Cycle to work scheme
- Discounted or free food
- Health & wellbeing programme
- On-site parking
Schedule:
- Monday to Friday
- Weekend availability
Work Location: In person
