Tenancy Sustainment Officer

4 weeks ago


Gloucestershire, United Kingdom Venn Group Full time

**
Tenancy Sustainment Officer
Venn Group are recruiting for a **Tenancy Sustainment Officer** for a reputable **Housing Association**to join their teamon a **permanent basis.**The post holder will provide effective tenancy management across a geographical patch, ensuring that all housing management functions are completed to a high standard. They will provide a valuable service to the community and ensure that tenants andfamilies supported through challenging situations.

**Reference**:J63225

**Location**: Gloucestershire

**Length**:6 months + (Monday - Friday)

**Per Annum**:£16.50 via Umbrella

**Day to Day Duties:
- Manage all housing management functions: (Voids and Lettings, Rent and Service Charge Arrears, ASB and tenancy breaches, Health and Safety and Fire checks, and Repairs and Maintenance)
- Conduct compliance checks by their due date; recording and certifying them appropriately
- Facilitate access to properties and facilities for contractors and repairs teams
- Maintain a property inventory and replenish any items as required
- Confirm that properties are ready to let as soon as possible after Voids are processed
- Report and escalate incidents, accidents, and untoward events accordingly
- Report safeguarding concerns to local authorities were appropriate
- Monitor and review CCTV footage to manage any ASBs and specific or untoward events
- Review maintenance works carried out in properties, confirm completion, and report any quality issues to the Neighbourhood Manager
- To assist the Neighbourhood Manager in preparing a case for Court in relation to tenancy breach
- Act as the main point of contact and promote positive relationships for the local community
- Collect rents and service charges and respond appropriately to any arrears
- Support service users to complete Housing Benefit claims during sign ups and after changes to their tenancy and financial circumstance
- Relay any tenancy related information or concerns to the Neighbourhood Manager and Neighbourhood team

**Essential Skills:
- Good housing management experience
- Access to a car

To be considered for this position and for further information on this and other roles please send an updated CV to or call **Paulo Davis**on **.



  • Winterbourne, South Gloucestershire, United Kingdom Tristone Nash Full time

    TristoneNash have partnered with a highly reputable social housing provider who is seeking to appoint a Supported Housing Officer. Location: South Gloucestershire Length of Contract: 2 to 3 months Pay: Negotiable based on suitability for the role Working hours/days: 36.5 hours per week (09:00am to 17:00pm M-F) The Supported Housing Officer will be...


  • Winterbourne, South Gloucestershire, United Kingdom Tristone Nash Full time

    TristoneNash have partnered with a highly reputable social housing provider who is seeking to appoint a Supported Housing Officer.Location: South GloucestershireLength of Contract: 2 to 3 monthsPay: Negotiable based on suitability for the roleWorking hours/days: 36.5 hours per week (09:00am to 17:00pm M-F)The Supported Housing Officer will be responsible for...

  • Office Advisor

    1 month ago


    Forest of Dean, Gloucestershire, United Kingdom Two Rivers Housing Full time

    Permanent Full time (37 hours per week) As a Neighbourhood Advisor you’ll play a key role in helping us provide this for our tenants. You’ll work with them and other local agencies to support them in maintaining their tenancy and helping resolve neighbourhood issues. As the friendly face of Two Rivers Housing, you’ll use your skills and expertise to...

  • Young People Worker

    1 month ago


    Cheltenham, Gloucestershire, United Kingdom P3 Charity Full time

    Our Charity P3 is a modern, forward-thinking organisation, delivering excellent services for people who face social exclusion. We're different, creative and like to think of new solutions. We always go the extra mile and work with dedication and commitment. Shift Pattern: Monday to Friday, 9am to 5pm, flexibility required P3 are looking for an amazing...

  • Young People Worker

    1 month ago


    Cheltenham, Gloucestershire, United Kingdom P3 Charity Full time

    Our Charity P3 is a modern, forward-thinking organisation, delivering excellent services for people who face social exclusion. We're different, creative and like to think of new solutions. We always go the extra mile and work with dedication and commitment. Shift Pattern: Monday to Friday, 9am to 5pm, flexibility required P3 are looking for an amazing...

  • Property Manager

    4 weeks ago


    Cheltenham, Gloucestershire, United Kingdom Responsive Personnel Full time

    Property Manager Our client is a long-standing property management and Lettings company with a strong presence in the Cheltenham area. They are currently seeking a dedicated Property Manager to join their busy team. As a Property Manager, you will be responsible for managing a portfolio of properties. Your primary duties will revolve around ensuring...


  • Gloucestershire, United Kingdom Guidant Global Full time

    Guidant Global is looking for an experienced and collaborative Industry Business Support Officer to join our client's talented and welcoming team in Gloucestershire. This full-time contract information assurance role comes with an excellent day rate of £280-375per day and the opportunity to be part of a positive and diverse workplace culture. As an...

  • General Counsel

    1 month ago


    Gloucestershire, United Kingdom Roke Full time

    **At Roke** Roke are a world-class technology company, who deliver advanced research, development services and products to high profile customers in National Security, Defence and Industry, who come to Roke with varied and challenging problems to solve. **The Opportunity** Roke is recruiting for a General Counsel / Chief Compliance Officer, who will...


  • Gloucestershire, United Kingdom Adjacency Recruitment Full time

    Executive Assistant, (Commercial) - initially 6 month contract with immediate start.My client is a Gloucestershire based Global employer with an outstanding track record of growth and profit accumulation. The working environment is an attractive element of their proposition, and they are truly committed to employee satisfaction. We are partnering them to...


  • Gloucestershire, United Kingdom Adjacency Recruitment Full time

    Job DescriptionExecutive Assistant, (Commercial) - initially 6 month contract with immediate start.My client is a Gloucestershire based Global employer with an outstanding track record of growth and profit accumulation. The working environment is an attractive element of their proposition, and they are truly committed to employee satisfaction. We are...


  • Gloucestershire, United Kingdom Adjacency Recruitment Full time

    Job Description Executive Assistant, (Commercial) - initially 6 month contract with immediate start. My client is a Gloucestershire based Global employer with an outstanding track record of growth and profit accumulation. The working environment is an attractive element of their proposition, and they are truly committed to employee satisfaction. We are...


  • Gloucestershire, United Kingdom Adjacency Recruitment Full time

    Executive Assistant, (Commercial) - initially 6 month contract with immediate start.My client is a Gloucestershire based Global employer with an outstanding track record of growth and profit accumulation. The working environment is an attractive element of their proposition, and they are truly committed to employee satisfaction. We are partnering them to...


  • Gloucestershire, United Kingdom Adjacency Recruitment Full time

    Executive Assistant, (Commercial) - initially 6 month contract with immediate start. My client is a Gloucestershire based Global employer with an outstanding track record of growth and profit accumulation. The working environment is an attractive element of their proposition, and they are truly committed to employee satisfaction. We are partnering them to...

  • Link Worker

    1 month ago


    Cheltenham, Gloucestershire, United Kingdom P3 Charity Full time

    Our Charity P3 is a modern, forward-thinking organisation, delivering excellent services for people who face social exclusion. Our values are that we innovate in our work. We're different, creative and like to think of new solutions. We are helpful in everything that we do. We're always friendly and approachable. We are passionate about people. We believe...

  • Link Worker

    1 month ago


    Cheltenham, Gloucestershire, United Kingdom P3 Charity Full time

    Our Charity P3 is a modern, forward-thinking organisation, delivering excellent services for people who face social exclusion. Our values are that we innovate in our work. We're different, creative and like to think of new solutions. We are helpful in everything that we do. We're always friendly and approachable. We are passionate about people. We believe...


  • Gloucester, Gloucestershire, United Kingdom Roke Full time

    Roke is a world-class engineering and technology company, with a trusted and long-standing record of delivery spanning research & development, products, managed-services and consultancy, serving customers across the globe. The markets Roke operates in are broad but they are frequently cross-cutting at engineering and delivery levels; markets include...

  • Fundraising Officer

    10 hours ago


    South Gloucestershire, United Kingdom Age UK South Gloucestershire Full time

    Age UK South Gloucestershire is an independent, local charity. We have been working in the community for over 25 years to support older people, their families and carers. We have a vision for South Gloucestershire to be a place where older people feel empowered, respected, connected and enabled to make the very best of later life in communities that truly...

  • Link Worker

    1 month ago


    Cheltenham, Gloucestershire, United Kingdom P3 Charity Full time

    Our Charity P3 is a modern, forward-thinking organisation, delivering excellent services for people who face social exclusion. Our values are that we innovate in our work. We're different, creative and like to think of new solutions. We are helpful in everything that we do. We're always friendly and approachable. We are passionate about people. We...


  • Gloucestershire, United Kingdom Allen & York Full time

    Our client is a not for profit organisations working together for a cleaner, safer and sustainable environment. They are authorised by the government to approve biomass and solid fuel heating appliances, fuels and services, with plans to expand and diversify as part of a small group of independent not for profit companies. This is an exciting opportunity...


  • Gloucestershire, United Kingdom Allen & York Full time

    Our client is a not for profit organisations working together for a cleaner, safer and sustainable environment. They are authorised by the government to approve biomass and solid fuel heating appliances, fuels and services, with plans to expand and diversify as part of a small group of independent not for profit companies. This is an exciting opportunity for...