E-commerce Assistant
7 months ago
Role**:E-Commerce Assistant**
Contract: Permanent, Full Time
Work Hours: 40 hours per week, Monday-Friday (100% office based)
Location: Head Office (Coleshill)
**Salary**: £25,000-£30,000 (dependent on experience)
THE ROLE:
You will be responsible for the following:
- Maintaining the website - assist with the creation and maintenance of product listings (this will include uploading imagery, copywriting product descriptions, and making sure listings are consistent across the site).
- Maximise customer engagement and satisfaction via online social media platforms and marketplaces.
- Liaising with customers regarding their online orders and any queries they may have.
- Liaising with departments to ensure stock, pricing, and lead times are accurately kept up to date across the website.
- Liaising with third party agencies regarding workload and projects.
- Assisting with setting up for photo shoots and other ad-hoc tasks
- General administration duties
SKILLS:
- Experience within an Ecommerce environment/basic understanding of Ecommerce platforms (preferred but not required)
- Excellent communication and interpersonal skills.
- Excellent time management and organisational skills.
- High level of accuracy and attention to detail.
- Results driven and problem-solving approach.
- Excellent literacy skills.
- Experience of working on systems and portals
- Customer Service experience preferable
**Job Types**: Full-time, Permanent
**Salary**: £25,000.00-£30,000.00 per year
**Benefits**:
- On-site parking
Schedule:
- Monday to Friday
Work Location: In person
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