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Sales Order Processing Clerk

4 months ago

Blackburn, United Kingdom Vape Dinner Lady Full time

**The Company**

Dinner Lady is an award-winning premium and global vaping brand, manufacturing and providing vape products to specialist distribution partners and leading FMCG retailers around the world.

Dinner Lady has built an enviable reputation for manufacturing premium quality products, creating winning strategies with key partners globally and delivering successfully long term and sustainable commercial and brand value for partners and for itself whilst delivering world class premium quality products and best in class brand execution for millions of consumers around the world.

In recognition of these achievements, the industry has awarded Dinner Lady with more than 50 international awards including 3 lifetime achievement awards in 2021/22 for its leading contributions to a $20bn p/a industry. The outlook for the industry is healthy and Dinner Lady aspires to now achieve even greater heights as it enters its next chapter of growth which creates new positions to be filled.

We are expanding our Processing team and looking for a forward thinking individual seeking a challenge and wanting to work for an exceptional organization that is on an exponential growth journey.

**Core Function**

To ensure accurate, timely and consistent entry of customer sales orders into our systems. work closely with Sales, customer Operations and other stakeholder functions to place orders efficiently and provide reporting to validate and inform.

**Main Duties**
- Enter sales orders obtained from customers into core operating system
- Reconcile orders entered against customer expectations and validate consistency
- Report on orders entered and all open orders in progress to provide business with a timely, accurate and updated picture

**Key Objectives**
- Accurate sales order entry
- Validate sales orders against customer expectation
- Ensure all orders are input only once_**all elements**_have been confirmed in line with company policy
- Provide reporting of all open orders and historic (completed) orders
- Use adaptive intelligence to mitigate issues holding up potential satisfactory order entry

**KPI’s**
- Order accuracy
- Orders entered within agreed timelines
- Reporting provision

**Job Types**: Full-time, Permanent

**Benefits**:

- Additional leave
- Bereavement leave
- Casual dress
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Employee mentoring programme
- Free parking
- On-site parking
- Wellness programme

Schedule:

- 8 hour shift
- Holidays
- Monday to Friday

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Blackburn: reliably commute or plan to relocate before starting work (required)

**Experience**:

- attention to detail and organisational skills: 2 years (required)
- inputting details correctly onto an order system: 2 years (required)
- working and liaising with other departments in the business: 2 years (required)

Work Location: In person