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Service Advisor

8 months ago


Saffron Walden, United Kingdom Treadfirst Tyres & Exhaust Full time

**Saffron Walden**

**Role**:
**You will be the first point of contact for our customers and will manage a busy workflow**
Managing reception desk- Managing MOT, servicing and repair appointments- Organising workshop diary- Answering telephone enquiries and dealing with technical queries- Liaising with customers and workshop personnel- Carrying out all necessary administrative duties**Skills/Qualifications**:

- Previous experience within a vehicle repair centre or tyre centre or a similar role- Must have a reasonable knowledge of vehicle repair or tyre industry- Excellent problem-solving skills and attention to detail- Good communication skills- Work well under pressureThis job description is not intended to be all-inclusive.- We work as a team and sometimes we may ask you to perform other related duties.**Hours**:

- Monday - Friday 8.00am - 5.30pm
- Every other Saturday 8.00am - 12.30pm**Benefits**:
- We pay competitive salaries based on skill set and length of service-
- Generous, achievable bonus schemes-
- Enhanced pension contributions-
- Discounted products and services at all branches-
- Free life insurance-
- 34 days holiday per year-
- Bike to work scheme-
- We are always happy to support and fund further training if any of our team are interested.-
- We are closed Sundays and Bank Holidays (with the exception of Good Friday where you can work with overtime but this is not compulsory)