Housing Officer

3 months ago


West Midlands, United Kingdom Walters People Full time

2x Housing Officer - Permanent Position: Housing Officer Location: Birmingham Salary/Benefits: Up to £26,000 (part-time available) DBS Checks will be required. Role Details - Housing Officer Deliver specialised support and housing management services to vulnerable individuals so they can actively live healthy, happy independent lives within communities through early targeted prevention, individualised care, and partnership working to develop resilience, increase well being, and move towards independence. To avoid homelessness and enhance opportunities for a better life, assist vulnerable persons in finding and maintaining housing.

Key responsibilities of the Housing Officer:

- To enable customer outcome achievement through the development of customer led professional relationships, active listening, and proactive support.
- Induction and welcoming of new customers ensuring awareness and settling into new home.
- Develop strength-based needs assessments/support plans/risk assessments with customers enabling them to sustain tenancies, improve reliance and maintaining independence through partnership working and access/signposting to a range of external agencies.
- To ensure effective and efficient service delivery and development in line with contract requirements to ensure the provision for a range of housing support, advice and guidance services to vulnerable people including, housing, health, employment & training, mental health, substance misuse and community-based services through active partnership working and customer insight.
- Charter of Rights Providing positive customer experiences that informs and shapes our business planning to improve service delivery-measurable through engagement activities, customer surveys, resident meetings, focus groups, compliments, and complaints.
- Comprehensive housing and voids management, maintaining a high standard of health and safety, building compliance and property standards.
- To ensure financial viability through appropriate income management, including welfare benefit support, unlocking barriers to rent/service charge payments, ensuring customer is up to date with rent payments to avoid eviction and working in partnership with Allocation Team to keep void loss at a minimum in line with KPIs.
- To assist with other duties as required by the Service Manager or other Managers.
- To respond to unforeseen and crisis situations as required and be available for emergency cover within your own service and contribute to the overall running of the service.
- To provide SMART move on plans for customers leaving or moving on from the service into independent accommodation

Key skills required of the Housing Officer
- Awareness of housing including tenancy/license agreements, ASB, repairs, housing law and property standards.
- Ability to proactively monitor and encourage payment of rent.
- Experience of working with vulnerable people and housing whether paid or voluntary ideal.
- Able to produce and analyse reports around areas of reporting.
- Keep complete, clear, accurate and timely recording using digital platforms as required.
- Identify ways to promote dignity and is aware of individuals environments and factors that may cause distress, disagreement or disgruntledness.
- Able to work in challenging situations, reports incidents, accident, and complaints in a timely manner, taking appropriate action where necessary.

2x Housing Officer - Permanent Position: Housing Officer Location: Birmingham Salary/Benefits: Up to £26,000 (part-time available) DBS Checks will be required. Role Details - Housing Officer Deliver specialised support and housing management services to vulnerable individuals so they...


  • Housing Officer

    3 months ago


    West London, United Kingdom INQUILAB HOUSING ASSOCIATION Full time

    **About us** We are professional, agile, and our goal is to To meet housing need and support sustainable communities. Our work environment includes: - Modern office setting - **Job title**: Housing Officer **Reports into**: Housing ServicesManager **Direct reports**: None **Department** Customers **Role purpose**: To provide a first class, effective...


  • West Midlands, United Kingdom HAYS Full time

    Housing Enforcement Officer - HHSRS Housing Act West Midlands , 2 year contract Housing Enforcement Officer x 2Full-time £40 -£50/hrMonday – Friday 37.5 hoursNo DBS requiredAbout the roleHays are exclusively working with Sandwell Council to appoint two Enforcement Officers.to join itsPrivate Sector Housing Team as part of a two-year project.The...


  • West Midlands, United Kingdom Park Avenue Recruitment Full time

    Park Avenue are currently working with a Local Authority in the West Midlands - they are looking for a Housing Options Officer to join the team on a 3-month contract. You will only need to attend the office once a month - which is very desirable coming into these cold months! Although this is a 3-month initial contract, it is very likely that this will be...

  • Housing Needs Officer

    3 months ago


    West Midlands, United Kingdom Eden Brown Full time

    I'm delighted to inform you that we are currently collaborating with a Local Authority in the search for a **Housing Needs Officer. **This is a **Contract** role based in **Birmingham, **initially for a period of 12 months. Here are the details of the position: *** **Job title**:Housing Needs Officer **Location**:Birmingham **Type**: Contract *** -...

  • Housing Officer

    7 days ago


    West Midlands, United Kingdom g2 recruitment Full time

    Job Title: Housing OfficerAbout the Role:We are seeking a skilled Housing Officer to join our team at G2 Recruitment. As a Housing Officer, you will be responsible for managing housing register applications and ensuring that they are processed in accordance with specific policy.Key Responsibilities:Assess housing register applications and make...

  • Housing Officer

    7 days ago


    West Midlands, United Kingdom g2 recruitment Full time

    Job Title: Housing OfficerAbout the Role:We are seeking a skilled Housing Officer to join our team at G2 Recruitment. As a Housing Officer, you will be responsible for managing housing register applications and ensuring that they are processed in accordance with specific policy.Key Responsibilities:Assess housing register applications and make...

  • Housing Officer

    6 days ago


    West Midlands, United Kingdom g2 Recruitment Full time

    Job Title: Housing OfficerAbout the Role:We are seeking a skilled Housing Officer to join our team at g2 Recruitment. As a Housing Officer, you will be responsible for managing housing register applications and ensuring that they are processed in accordance with specific policy.Key Responsibilities:Assess housing register applications and make...

  • Housing Officer

    6 days ago


    West Midlands, United Kingdom g2 Recruitment Full time

    Job Title: Housing OfficerAbout the Role:We are seeking a skilled Housing Officer to join our team at g2 Recruitment. As a Housing Officer, you will be responsible for managing housing register applications and ensuring that they are processed in accordance with specific policy.Key Responsibilities:Assess housing register applications and make...

  • Housing Officer

    1 week ago


    West Midlands, United Kingdom g2 recruitment Full time

    Job Title: Housing OfficerAbout the Role:We are seeking a skilled Housing Officer to join our team at G2 Recruitment. As a Housing Officer, you will be responsible for assessing housing register applications and ensuring that they are processed in accordance with our company's policies.Key Responsibilities:Assess housing register applications and make...

  • Housing Officer

    1 week ago


    West Midlands, United Kingdom g2 recruitment Full time

    Job Title: Housing OfficerAbout the Role:We are seeking a skilled Housing Officer to join our team at G2 Recruitment. As a Housing Officer, you will be responsible for assessing housing register applications and ensuring that they are processed in accordance with our company's policies.Key Responsibilities:Assess housing register applications and make...

  • Housing Officer

    1 week ago


    West Midlands, United Kingdom g2 Recruitment Full time

    Job Title: Housing OfficerAbout the Role:We are seeking a skilled Housing Officer to join our team at g2 Recruitment. As a Housing Officer, you will be responsible for assessing housing register applications and ensuring that they are processed in accordance with specific policy.Key Responsibilities:Experience of using Abritas housing register system or...

  • Housing Officer

    7 days ago


    West Midlands, United Kingdom g2 Recruitment Full time

    Job Title: Housing Officer - Case ManagerAbout the Role:We are seeking an experienced Housing Officer to join our team at g2 Recruitment. As a Housing Officer, you will be responsible for assessing housing register applications and ensuring that they are processed in accordance with our company's policies.Key Responsibilities:Assess housing register...

  • Housing Officer

    1 week ago


    West Midlands, United Kingdom g2 Recruitment Full time

    Job Title: Housing Officer - Case ManagerAbout the Role:We are seeking an experienced Housing Officer to join our team at g2 Recruitment. As a Housing Officer, you will be responsible for assessing housing register applications and ensuring that they are processed in accordance with our company's policies.Key Responsibilities:Assess housing register...

  • Housing Officer

    1 week ago


    West Midlands, United Kingdom G2 Recruitment Full time

    About the RoleWe are seeking a skilled Housing Officer to join our team at G2 Recruitment. As a Housing Officer, you will be responsible for assessing housing register applications and ensuring compliance with specific policy.Key ResponsibilitiesExperience of using Abritas housing register system or similarAbility and experience to assess housing register...

  • Housing Officer

    1 week ago


    West Midlands, United Kingdom G2 Recruitment Full time

    About the RoleWe are seeking a skilled Housing Officer to join our team at G2 Recruitment. As a Housing Officer, you will be responsible for assessing housing register applications and ensuring compliance with specific policy.Key ResponsibilitiesExperience of using Abritas housing register system or similarAbility and experience to assess housing register...


  • West Midlands, United Kingdom Vivid Resourcing Ltd Full time

    Housing Standards Officer My client based in the Surrey is seeking a highly experienced housing enforcement consultant on a 6-month contract who has thorough experience across HMO inspections and rogue landlords. The ideal candidate would have sound local authority knowledge and someone who could really hit the ground running. The client is offering highly...


  • West Midlands, United Kingdom Vivid Resourcing Ltd Full time

    Housing Standards OfficerMy client based in the Surrey is seeking a highly experienced housing enforcement consultant on a 6-month contract who has thorough experience across HMO inspections and rogue landlords. The ideal candidate would have sound local authority knowledge and someone who could really hit the ground running. The client is offering highly...


  • West Midlands, United Kingdom Vivid Resourcing Ltd Full time

    Position: Housing Standards OfficerVivid Resourcing Ltd is currently seeking a highly skilled housing enforcement consultant for a 6-month engagement. The ideal candidate will possess extensive experience in HMO inspections and dealing with non-compliant landlords.The successful applicant will demonstrate a strong understanding of local authority operations...

  • Housing Officer

    2 weeks ago


    Co. West Midlands, United Kingdom g2 Recruitment Full time

    Backlog Case Officer – West Midlands- Hybrid Experience of using Abritas housing register system or similar Ability and experience to assess housing register applications in line with specific policy Experience of dealing with housing register queries from applicants

  • Housing Officer

    2 weeks ago


    Co. West Midlands, United Kingdom g2 Recruitment Full time

    Backlog Case Officer – West Midlands- Hybrid Experience of using Abritas housing register system or similar Ability and experience to assess housing register applications in line with specific policy Experience of dealing with housing register queries from applicants