Test Lead

4 months ago

Wakefield, United Kingdom Card Factory Full time

Job Introduction

Main Responsibilities
- Lead and manage a team of testers, providing technical guidance, mentoring, and coaching to foster a high-performance culture.
- Implement innovative methodologies and processes to ensure our testing services are aligned with customer/business needs and enhance team efficiency.
- Stay informed about industry trends, emerging technologies, and best practices in systems and software development.
- Act as a technical liaison between the development team and other departments, providing technical expertise and support as needed.
- Oversee and manage the day-to-day workload for our internal test analysts.
- Prepare/approve Test Approach and Test Plan documents based on the functional and non-functional specifications provided, involving business representatives, developers and technical staff as needed.
- Arrange and conduct Stage Gate meetings to ensure the readiness of software to progress to the next phase;
- Direct daily test execution and manage stakeholder expectations throughout the testing process;
- Encourage knowledge and skill sharing within the team, mentoring team members as needed;
- Develop comprehensive understanding of our systems (POS, Back Office, HHT, Stock Management, SAP, AX, Voice, etc).
- Drive continuous improvement initiatives within the team, including process enhancements, tooling improvements, and adoption of new technologies.
- Adhere to the prescribed strategy and plan for specific test phases/sprints, including test preparation, execution, closure, and supporting monitoring and control processes.
- Demonstrable experience with system testing standards and procedures across various testing cycles;
- Experience in interacting with senior stakeholders at Release, Programme and Project Boards;
- Proven ability to manage end-to-end test phases from scoping to execution and production of test completion reports;
- Extensive knowledge of line and resource management;
- Familiarity with Shared Services business processes associated with HR, Finance, Payroll and Procurement;
- Ability to prioritise testing efforts based on business risks and create relevant test plans and scripts;
- Track record of effectively monitoring task progress and delivering detailed reports and statistics;
- Experience with defect logging, tracking, and reporting;
- Knowledge of the stage gate process and owning the testing activities involved;
- Previous experience as a test manager through the full SDLC cycle;
- Experience in a cross-functional team environment, with clearly defined planning and control processes;
- Excellent communication skills, including active listening and providing constructive feedback;
- Strong problem-solving abilities and risk management skills;
About The Company
Card Factory is the UK’s leading specialist retailer of greeting cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer. This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey.

In return, we offer a wide range of benefits to support your physical, mental, and financial well-being.

**Benefits**
- 25% Card Factory colleague discount in-store and online
- Save As You Earn scheme
- Financial Wellbeing Support
- Financial Education Tools
- Salary Advance
- Seasonal incentive schemes
- Retail Management Apprenticeship Programmes with local providers with access to a virtual internal network for learning together
- Discounted mobile phone contracts
- Discounts across 100’s of UK retailers
- Employee Assistance Programme - access to tools to support mental, physical, and financial wellbeing
- Enhanced Family leave

No agencies, please.

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