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Head of Quality Assurance

4 months ago

Glasgow, United Kingdom Barclays Full time

**Head of Quality Assurance**
**Glasgow**

As a Barclays Head of Quality Assurance (QA) this is an exciting opportunity where you will support the Global Director of QA in driving an overall end-end-to-end strategy to Financial Crime QA processes and controls. The role holder will support the continued enhancement of risk management across Group Financial Crime Operations, Wholesale Client Onboarding (WCOB). The purpose of this role is to lead the execution of a comprehensive QA service across WCOB.

Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality, and innovation behind us. We offer careers that provide endless opportunity - helping millions of individuals and businesses thrive and creating financial and digital solutions that the world now takes for granted.

**Working Flexibly**

**What will you be doing?**:

- Leading a global team accountable for execution and continued enhancement of quality assurance in line with Group requirements and operational framework
- Building and maintaining ongoing feedback loop from key business areas/processes
- Ensuring that requirements are incorporated into developing and optimising solutions and actively documented appropriately
- Responsible for the oversight, co-ordination, and responses to requests from third parties in respect to Barclay’s approach to QA in relation to AML regulations
- Managing senior stakeholders and effectively communicate issues and/or requirements and solutions to senior management
- Identifying and monitoring the remediation of issues as they arise through QA and lead teams of Financial Crime QA professionals to effectively remediate risk
- Certifying successful ongoing controls are embedded to mitigate future issues

**What we’re looking for**:

- Background in Financial Crime, in AML, Customer Due Diligence and risk assessment
- Knowledge in Global Anti Financial Crime risks and regulations
- Demonstrable delivery and embedment of strong governance and oversight framework
- Experience of working in a global operation, risk management or compliance environment

**Skills that will help you in the role**:

- Experience of coaching and developing team members to high levels of performance
- Solid history of successful continuous improvement and process / control execution
- Financial Crime / Compliance / Risk Management related qualification preferred

**Where will you be working?**
Our new state-of-the-art Campus, right in the heart of Glasgow is a hub of creative collaboration. A place where everyone can bring their true selves to work and reach their full potential. Home to 5,000 of our colleagues, our Tradeston campus will support the community in more ways than one - by creating thousands of new career opportunities and celebrating local artists. A short walk from Central Station on the south of the Clyde, it will be a key location for the Barclays business that will deepen our ties with the city and its communities.

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