Claims Processor

**Company Overview**:
It's important to note that this role is NOT a sales position and does not entail face-to-face interactions with customers.

**Working Hours**:Monday to Friday 8:45 am - 5:15 pm, and 9:00 am to 1:00 pm, 4 Saturdays per annum on a rota basis

**Salary**:£26k-£36K Negotiable depending on experience

**What We Offer**:

- Join a team of friendly and highly professional colleagues, many of whom have dedicated up to 20 years of service to Allied Westminster, with most having over a decade of experience.
- Annual salary reviews and bonuses for staff who exceed expectations.
- Convenient onsite parking.
- Located just 50 yards from a bus route.
- Holiday entitlement of 28 days, inclusive of public/bank holidays, with an additional 1 day added for every 2 full years of employment.
- Pension scheme.
- Training and support to obtain CII qualifications.

**Skills and Experience Required**:

- Essential experience in property-related insurance, in either underwriting, policy administration or claims.
- At leasat 2 years claims management experience (ideally commercial property) for UK insurer or broker with delegated claims authrority, under thee regulation of the FCA.
- Must be authorised to work in the UK, we provide no visa sponsorship or relocation support.
- Confident communication skills, both written and verbal.
- Previous office-based, customer focused experience is essential.
- A positive attitude and ability to provide clear information to customers over the telephone.
- Proficiency in navigating IT systems for administration tasks.
- Excellent attention to detail.
- Strong organisational skills.
- Strong customer service skills.

**Responsibilities**:

- Perform administrative tasks related to Claims handling, and dealing with general queries related to Renewals, New Business, Mid Term Adjustments after training.
- Communicate with insurers, RICS surveyors, Loss Adjustors.
- Handle and respond to product queries from clients efficiently and accurately.
- Collaborate within a team to provide the necessary support to our valued customers.

If you have the necessary experience and skills to excel in this role, we invite you to apply. Join Allied Westminster, where you'll be part of a dedicated team, enjoy career progression opportunities, and provide vital support to our valued customers in the Village Hall insurance sector. Please note that this is not a sales position; our customers come to us and stay with us year after year, some as long as our longest-serving staff with over 20 years of experience.

**Benefits**:

- Company pension
- Free parking
- On-site parking

**Supplemental pay types**:

- Yearly bonus

**Ability to commute/relocate**:

- Wetherby: reliably commute or plan to relocate before starting work (required)

**Application question(s)**:

- This job requires property-related insurance work experience, do you have this experience?

Reference ID: AW/Claims/Jan24

**Salary**: £26,000.00-£36,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Yearly bonus

**Experience**:

- Claims Processing: 2 years (required)

Work authorisation:

- United Kingdom (required)

Ability to Commute:

- Wetherby (required)

Work Location: In person

Reference ID: AW/Claims/Jan24