Night Porter

**NIGHT PORTER**

**£23,000 per annum, (£22,000 + £1,000 per annum guaranteed service charge payment paid quarterly)**

**Benefits**
- An additional end of financial year service charge bonus also paid
- 4 weeks holiday rising to 5 weeks with service
- 8 Bank holidays
- Free car parking
- Employee uniform

In addition you will benefit from a range of company benefits including:
Discounted hotel accommodation for yourself and your family at all hotels
Discounted hair treatments at our two Utopia Spas
Discount off all food & beverage at all hotels
Discount of individual treatments booked in our two Utopia Spas
Discount on retail products in our two Utopia Spas
Refer a friend staff recruitment scheme In additional you will enjoy a range of other benefits when you celebrate your 1 yr, 3 yr and 5 yr anniversary including; your birthday off paid, complimentary overnight stays, complimentary lunch/afternoon tea and service related holiday

**The Place**

Rowhill Grange Hotel & Utopia Spa, part of Alexander Hotels a private group of quality hotels of distinction just outside London.

4 Star, Award winning Utopia Spa, 38-bedroom hotel together with the Clockhouse banqueting suite and Pavilion conference venue all within the grounds of 15 acres of beautiful gardens.

Please see our website for a full list of facilities and bedrooms.

Night Porters work within the Front of House team under the direction of our experienced Operations Manager.

**The Role**

Night Porters cover a full range of guest services including reception, food and beverage service and banqueting setup duties. The Night Porter team is a small team of 4 responsible for guest care and security covering shifts for 5 nights per week.
- 5 nights out of 7, 40 hrs per week including weekend shifts on a rota basis. Shifts will be 10pm to 7.00am or 11pm to 8am. One full weekend off per month
- Night Porters offer a range of guest care and service including guest check in and check out, answering/handling hotel switchboard, enquiry handling, preparing and serving light snacks/meals, banqueting setups, bar service out of hours, general porter/concierge duties
- Security including completing security clock rounds, fire checks, locking up the hotel and spa, managing the front door access during the night, complying with fire prevention and fire procedures

**Requirements**:

- Smart appearance
- Friendly manner - even at Night
- Customer service experience
- Mature approach to customer service and safety/security issues
- Must have 2 excellent references available to be checked.
- Experience of night shift working preferred

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**Salary**: £23,000.00 per year

**Benefits**:

- Additional leave
- Company pension
- Employee discount
- Free parking
- On-site parking

Schedule:

- Night shift

Supplemental pay types:

- Quarterly bonus
- Yearly bonus

Ability to commute/relocate:

- Dartford, DA2 7QH: reliably commute or plan to relocate before starting work (required)

Work authorisation:

- United Kingdom (required)

Shift availability:

- Night shift (required)

Work Location: In person

Reference ID: RG Night Porter