Contract Support

2 weeks ago

Leeds, United Kingdom CBRE Full time

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join our team.

The main feature of this role will be to provide exceptional customer service and business support in order to contribute to the continued growth and success of the Business Unit. Understanding, anticipating and delivering to customer needs, achieving results within quality and time constraints.

**RESPONSIBILITES**

The purpose of this role is to provide exceptional customer service and comprehensive financial and administrative services to the client and the contract. In order to be successful in the role it is key that the Contract Support understands procedures, processes and operates them to the required standards.

**Key Tasks**

**Contract**
- Identify and help drive implementation of savings opportunities to ensure customer and GWS financial savings targets are maximized.
- Drive high quality commercial performance through understanding the contractual commitments, better buying and use of preferred suppliers.
- Compiling of the Customer Monthly Management Report
- Liaising with the client regarding payment of invoices
- Helpdesk: including but not limited to; logging, distributing and closing of reactive calls on desired system.
- Continually develop systems to maximize efficiency benefits for the customer and GWS.
- Update labour allocations to ensure accurate client reporting

**Finance**
- Support the preparation and delivery of monthly Contract Reviews.
- Chasing of debt to keep within contractual terms
- Creation and review of management reports such as P&L, WiP, Unbilled Revenue, Debt, OPO's & Invoice Pool
- Raising Purchase Orders
- Reviewing open Purchase Orders
- Policy and procedure compliance
- Processing supplier invoices and resolving any queries
- Comprehensive spend tracking
- Reporting on In Scope and Out of Scope works
- Drive high quality financial performance to influence P&L result.
- Ad-hoc reporting as requested by Business Unit or Business/Finance.

**Quality**
- Co-ordination of sub-contractor files, ensuring they are statutorily compliant with QHSE requirements
- Reporting and management of work management system
- Subcontractor reviews

**People**
- Timesheets
- Organising training for the team
- Updating of the team attendance planner
- Arranging agency cover and submitting hours on portal
- Culture carrier and promotes best practice

**Other**
- Obtaining supplier quotes and uploading onto the internal system for client approval
- Updating Portals as and when required
- Constantly improve quality, service, and efficiency.

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00-£25,000.00 per year

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

Ability to commute/relocate:

- LEEDS: reliably commute or plan to relocate before starting work (required)

Work Location: Hybrid remote in LEEDS

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