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Technical Credit Controller

6 months ago

Worthing, United Kingdom Aviva Full time

Technical Credit Controller - Salary of up to £26,500
- Based in: WorthingAre you looking to start your career in finance? We’re looking for a talented problem solver who thinks outside the box with a positive, can-do attitude.

If you have a talent for fact finding and asking the right questions to understand what is needed from our customers, then you’re the person we need

The role requires a multitasker who can use various systems to support customers to resolve policy queries. We need a team player who can build great working relationships and who has the right attitude to achieve our ambitions.

No experience required; full training provided.

A bit about the job:
- Liaising with internal and external stakeholders in a professional, friendly, and efficient manner to obtain information and to achieve payment resolution.- Completing and managing work tasks accurately and in a timely manner.- Taking ownership of your accounts to resolve queries and/or blockages efficiently, ensuring any root causes are escalated, and resolution is successfully achieved within a timely manner.- Contributing to projects or other team initiatives by sharing knowledge and ideas and giving feedback to help develop the way others work, and positively impacting the debt position in relation to client fees.

Skills and experience we’re looking for:
- Proficient is all aspects of Microsoft Office, especially Excel and Outlook- Excellent Customer Service skills- Positive and focused while working to tight deadlines- Ability to anticipate and resolve problems- Self-motivated and able to work under your own initiative

What you’ll get for this role:
Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.- Salary of up to £26,500 (depending on location, skills, experience, and qualifications)- Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva’s.- Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.- 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days- Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts- Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme- Brilliantly supportive policies including parental and carer’s leave- Flexible benefits to suit you, including sustainability options such as cycle to work- Make a difference, be part of our- Aviva Communities
- and use your 3 paid volunteering days to help others- We take your wellbeing seriously with lots of support and tools
- Take a look

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Aviva is for everyone:
We’re inclusive and

welcome everyone

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working -spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

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