Receptionist
5 months ago
Salary £11.44 per hour Tenure Permanent / Part time / Shifts Location & Hours York Hospital, Wigginton Road, York, YO31 8HE Monday Friday 18:30 23:00 Saturday, Sunday & BH's 08:00 13:00 13:00 18:00 18:00 23:00 Selby Hospital, Doncaster Road, Selby, YO8 9BX Monday Sunday 20:00 23:00 Job Summary: This is an exciting opportunity to join the Nimbuscare team in the role of Receptionist / Administrative Assistant, to support the Nimbuscare team in the delivery of our services including GP Out of Hours and Community Diagnostics. You will be the first point of contact for our patients arriving for a face-to-face appointment and will be friendly and welcoming. You will ensure an efficient and professional reception provision and will work as part of the wider team to ensure a positive patient experience. Main Duties and Responsibilities: To act as the main point of contact for patients & visitors arriving.
Report and action facility issues and faults where required. Where appropriate, escalate Health & Safety and facility issues to the General Manager / Assistant General Manager To support the clinical teams working in our services with basic requests. To manage the waiting room area whilst patients wait to be seen. Interaction with patients to provide information, signposting, and advice.
To demonstrate a competent level of interpersonal skills. Manage and prioritise own workload. Ensure the clinical rooms are stocked where appropriate. To support the Operational Services Team with routine workload e.g.
booking patients into clinics for other contracts / services. Any other duties as directed. Completion of administrative tasks as directed.
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