Enforcement Agent

5 months ago


Newcastle upon Tyne, United Kingdom Jacobs Enforcement Full time

Unlimited Bonus
An exciting opportunity has arisen for a permanent, employed (PAYE) Enforcement Agent to cover Newcastle upon Tyne and other nearby surrounding areas. This role offers a chance to be out and about, meeting people from all walks of life, with no 2 days ever the same We offer a basic salary with unlimited bonus, flexible working hours and job security.
Key Responsibilities
- Planning and organising your own workload
- Visiting residential and commercial properties to negotiate and collect the full outstanding debt
- Establishing financial circumstances and capturing key employment/income details
- Where the debt cannot be paid, organising and supervising the removal of goods

Essential Skills
- Full UK driving licence
- Flexibility with working hours
- Excellent communication skills
- Assertive and confident
- Results and target driven
- Ability to work well under pressure
- Effective organisation and time management skills
- Self-motivated and eager to succeed

Desirable Previous Experience
- Experience in the debt collection / enforcement industry
- Experience of working in a target driven role
- Law enforcement experience
- Military experience
- Field based / lone working experience

Jacobs provide an extensive training programme and new recruits will gain a recognised industry qualification therefore previous experience is desirable but not essential.
All new recruits are assigned a dedicated mentor in the field who will offer ongoing support and guidance throughout the initial training period and thereafter.
Salary & Benefits
- £21,002.80 basic salary with potential to earn £50,000 OTE
- Monthly unlimited performance-related bonuses
- Average bonus payments paid whilst on Holiday (up to 20 days pa)
- 35 hours per week, flexible working hours
- Fully expensed company vehicle provided (also available for personal use)
- Mobile Phone, iPad and Video Badge provided
- A generous holiday allowance
- Pension
- Eye Care Vouchers

About Us
A family run firm with the right qualities and ethos at the centre of all that we do, Jacobs have been established since 1959 and are now the largest independently owned enforcement agency in the country working extensively with over 185 Local Authorities throughout England and Wales and are the primary contractor in Wales for HMCTS.
The main debt types we collect include unpaid:
- Council Tax
- Non Domestic Rates
- Road Traffic PCNs
- Court Fines

We are currently accredited with an Investors in People Silver award and our forward thinking approach for innovation ensures we continually develop and improve all aspects of our services.
Our Culture
Everything we do is shaped by our Core Values: Fairness, Advancement, Collaboration and Excellence. These values form the foundations of our relationships with debtors and clients, but they also shape how we measure and reward the performance of our employees.


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