Customer Care Advisor

3 weeks ago

Chippenham, United Kingdom Pilgrim's Food Masters Full time

**Customer Care Advisor**:

- Admin / Secretarial / Office Support
- Other
- Chippenham
- Permanent / Full Time

25/7/2023

We are Pilgrim’s Food Masters, part of the Pilgrim’s family since September 2021, (previously part of Kerry Foods) and we have a proud history of developing brilliant food for our customers and consumers that is enjoyed in millions of UK and Irish homes every year.

The wider Pilgrim’s company employs around 60,000 people across the globe and we’re one of the world’s biggest food companies. We aim to become the best and most respected company in our industry creating the opportunity of a better future for all of our team members.

Our Pilgrim’s Food Masters portfolio includes famous brands that are some of the UK and Irelands Favourites, such as Denny, Galtee, Richmond and Fridge Raiders. We are the UK’s biggest producer of prepared meals, making delicious chilled and frozen ready meals for every major supermarket in the UK. And our Accelerator business includes newer brands like Rollover Hot Dogs and Oakhouse Meals that target different consumer groups in unique ways.

We strive every day to make Pilgrim’s Food Master’s a safe, healthy and happy place to work for all of our 4,500 employees. We will give full and equal consideration to all applicants regardless of age, gender, disability, race, religion and sexual orientation. Continuing to build a diverse workforce is fundamental to our business and we value the critical role it plays in creating a truly inclusive workplace

**Role Description**

Our Oakhouse Customer Care Team are looking for a Customer Care Advisor to join their team based at their Head office in Chippenham.

If you love being part of a team, enjoy working in customer service and helping/ advising customers over the phone this is the role for you.

This role is an office-based role working 9-5 Monday - Friday.

**Key Accountabilities**
- To be proactive and enthusiastic with a passion for sales and offering high quality customer service to customers.
- Handling customer's incoming and outgoing calls in a confident and professional manner
- Making outgoing sales calls and dealing with customer queries and complaints in friendly and professional manner.
- To match products and services to a customer’s needs, in turn providing an effective and efficient service.
- To be part of the Customer Care Team, you will deliver excellent customer care and online assistance for customers.
- To be required to send out daily mailings to our customers and assist in the wider business.

**Skills and Experience**
- Previous customer service/ telesales experience preferred but not essential
- Must be a good listener and be able to communicate at all levels.
- Must be computer literate.
- Must be able to work on their own initiative as well as part of a team.
- Previous experience of B2B and B2C environments is advantageous. Knowledge of SAP preferred but not essential.

**Why Join Pilgrim’s Food Masters**
Our values are at the heart of our business and drive everything we do.
_Availability_ is key as we are receptive and open and prepared to take on new challenges.
_Humility _is important to us as we listen and respect each other and value opinions of others.
_Discipline_ is vital to fulfil commitment internally and externally. We need to be truthful to each other and respectful of other opinions, so
_Sincerity_ drives us. At Pilgrim’s we focus on what’s practical and important so through
_Simplicity, Ownership_ and
_Determination_ brings success. All these core values culminate into our vision which is:
_To be the best and most respected company in our industry, creating the opportunity of a better future for our team members._

We want you to have every opportunity to shine and show us your talents.

Please let us know if there is anything we can do to make sure the assessment process works for you.

**#PFMERP

  • Customer Care Agent

    1 month ago

    Chippenham, United Kingdom Pilgrim's Food Masters Full time

    **Customer Care Agent**: - Sales & Account Management - Telesales - Chippenham - Permanent / Full Time 30/11/2023 **About Us...** We are Pilgrim’s Food Masters, part of the Pilgrim’s family since September 2021, (previously part of Kerry Foods) and we have a proud history of developing brilliant food for our customers and consumers that is enjoyed in...

  • Customer Service Advisor

    4 weeks ago

    Chippenham, United Kingdom The Best Connection Employment Group Full time

    **Multiple Customer Service Advisors wanted - Temporary to Permanent position** **The Best Connection** are hiring Inbound Customer Service Advisors to work for our client, a housing association based in Chippenham. This is a temporary to permanent role, with the option to go permanent after a successful 12 week period. Easily accessible by public...

  • Customer Service Advisor

    1 month ago

    Chippenham, United Kingdom The Best Connection Employment Group Full time

    **Customer Service Advisors wanted - Temporary to Permanent position** The Best Connection are hiring Inbound Customer Service Advisors to work for our client, a housing association based in Chippenham. This is a temporary to permanent role, with the option to go permanent after a successful 12 week period. Easily accessible by public transport! **The...

  • Trainee Mortgage Advisor

    1 month ago

    Chippenham, United Kingdom Countrywide HQ Full time

    **We are looking for a Qualified Trainee Mortgage and Protection Advisor to join us in Chippenham working in our well known Chappell & Matthews Estate Agency. OTE £35k** We are looking for an exceptional person who has the skills, attributes and drive to improve our customers' experience throughout the mortgage process. You will need to be adaptable,...

  • Mortgage Advisor

    1 month ago

    Chippenham, United Kingdom Countrywide HQ Full time

    **We are looking for an Experienced Mortgage Advisor to join us in Chippenham, working in our well known Chappell & Matthews Estate Agents. OTE £60K** We are looking for an exceptional person who has the skills, attributes and drive to improve our customers' experience throughout the mortgage process. You will need to be adaptable, self-motivated and...

  • Mortgage Advisor

    1 month ago

    Chippenham, United Kingdom Countrywide HQ Full time

    **We are looking for an Experienced Mortgage Advisor to join us in Chippenham, working in our well known Chappell & Matthews Estate Agents. OTE £60K** We are looking for an exceptional person who has the skills, attributes and drive to improve our customers experience throughout the mortgage process. You will need to be adaptable, self-motivated and...

  • Service Advisor

    2 weeks ago

    Chippenham, United Kingdom Recruit 4U Ltd Full time

    Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Service Advisor within our Motor trade company. You will need motor trade experience for this Service advisor role and a full Driving licence preferably clean but with no more than 6 points. Salary £28500 plus bonus of upto £3600 a year and commission on...

  • Customer Service Advisor

    4 weeks ago

    Chippenham, United Kingdom LSL Property Services Plc Full time

    Job Locations UK-Chippenham Job Profile Commissions Consultant / Customer Service Advisor Part of LSL Property Services plc , PRIMIS Mortgage Network are a market leading Mortgage Network within the Financial Service sector. Based within our Chippenham offices located on the Methuen Business Park in Chippenham, we are looking to...

  • Service Advisor

    2 weeks ago

    Chippenham, United Kingdom Recruit 4U Ltd Full time

    Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Service Advisor within our Motor trade company. You will need motor trade experience for this Service advisor role and a full Driving licence preferably clean but with no more than 6 points.Salary £28500 plus bonus of upto £3600 a year and commission on add...

  • Service Advisor

    2 weeks ago

    Chippenham, United Kingdom Recruit 4U Ltd Full time

    Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Service Advisor within our Motor trade company. You will need motor trade experience for this Service advisor role and a full Driving licence preferably clean but with no more than 6 points. Salary 28500 plus bonus of upto 3600 a year and commission on add on...

  • Service Advisor

    2 weeks ago

    Chippenham, Wiltshire, United Kingdom Recruit 4U Ltd Full time

    Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Service Advisor within our Motor trade company. You will need motor trade experience for this Service advisor role and a full Driving licence preferably clean but with no more than 6 points. Salary 28500 plus bonus of upto 3600 a year and commission on add on...

  • Service Advisor

    3 days ago

    Chippenham, United Kingdom Auto Skills UK Full time

    Service Advisor Basic Salary - £27,000 to £30,000 OTE - £36,000 Location - Chippenham   Benefits - Life Assurance Free Parking Cycle to Work Scheme Longevity Reward Scheme Staff Referral Scheme   Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service...

  • Service Advisor

    2 days ago

    Chippenham, United Kingdom Auto Skills UK Full time

    Service Advisor Basic Salary - £27,000 to £30,000 OTE - £36,000 Location - Chippenham   Benefits - Life Assurance Free Parking Cycle to Work Scheme Longevity Reward Scheme Staff Referral Scheme   Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a...

  • Customer Service Advisor

    2 days ago

    Chippenham, Wiltshire, United Kingdom Wiltshire College & University Centre Full time

    About The Role Join our Team as a Customer Service Advisor! Are you looking for a varied and rewarding role where you can demonstrate your outstanding customer service and people skills? We are recruiting a Part time Customer Service Advisor at our Chippenham Campus, and you could be just the person we need. As a Customer Services Advisor, you will be...

  • Service Advisor

    2 days ago

    Chippenham, United Kingdom Auto Skills UK Full time

    Service Advisor Basic Salary - £27,000 to £30,000 OTE - £36,000 Location - Chippenham   Benefits - Life Assurance Free Parking Cycle to Work Scheme Longevity Reward Scheme Staff Referral Scheme   Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor...

  • Service Advisor

    4 weeks ago

    Chippenham, United Kingdom Purely Recruitment Solutions Full time

    Service Advisor Permanent Full time (8.00am-6.00pm – Monday to Friday and every second Saturday morning) Dependant on experience Chippenham We are excited to be assisting our client, an automotive company based in Chippenham, in recruiting a Service Advisor to join their friendly team. You will be the main point of contact for customers, and will...

  • Service Advisor

    4 weeks ago

    Chippenham, United Kingdom Purely Recruitment Solutions Full time

    Service AdvisorPermanentFull time (8.00am-6.00pm – Monday to Friday and every second Saturday morning)Dependant on experienceChippenhamWe are excited to be assisting our client, an automotive company based in Chippenham, in recruiting a Service Advisor to join their friendly team. You will be the main point of contact for customers, and will manage...

  • Service Advisor

    3 weeks ago

    Chippenham, United Kingdom County Recruitment Full time

    As a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership.Your duties will include:dealing with customer requirements for service and vehicle repairs in an efficient and courteous manner, to ensure a high standard of customer satisfaction; dealing with all service enquiries by...

  • Full Time Sales Advisor

    1 month ago

    Chippenham, United Kingdom F.Hinds Full time

    **F.Hinds Chippenham, Sales Advisor. 37.5hrs Position will include weekends, applicant must be available Mon-Sun.** **Duties will include**: - Sales, - Customer Service, - Display work, - Admin tasks, - Stock control, - Cash Handling, - Repairs (Basic Jewellery and Watch) - as well as other wide ranging duties Having these varied duties makes the job more...

  • Service Advisor

    1 month ago

    Chippenham, United Kingdom County Recruitment Full time

    As a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership. Your duties will include: dealing with customer requirements for service and vehicle repairs in an efficient and courteous manner, to ensure a high standard of customer satisfaction; dealing with all service enquiries by...