Customer Care Advisor, Salon

2 weeks ago

London, United Kingdom Kao Corporation Full time

Founded in Japan in 1887, Kao is passionate about making a difference in people's lives with our high-quality products and services to create a Kirei Life for all - a beautiful life that respects the needs of our consumers and customers as well as the planet. We never compromise on quality and craft our products with care for the consumer and the environment. As a company driven by purpose and strong corporate values, we pride ourselves to be listed among the World´s Most Ethical Companies since 16 consecutive years. Our corporate philosophy, the Kao Way, guides us in everything we do - acting with integrity, courageously driving innovation, and treating each other with trust and respect.

**What you will do**:

- React to issues customers have with any aspect of the ordering to delivery of our products.
- Look for opportunities to improve customers experiences, working with management to report any improvement areas.
- Reactive resolution of any queries reported by Customers and Colleagues and being pro-active in overcoming any issues throughout the order to delivery process.
- Pro-active communication with customers regarding identified isues (i.e, delayed orders, stock non availability etc).
- Process incoming orders
- Identify improvements and opportunities that will increase client loyalty, support sales growth and customer retention.
- Work cross-functionally and maintain good working relationships with Colleagues across all KAO UK divisions

**How we work**: Having been selected among the World´s Most Ethical Companies for 16 consecutive years, we are a company with a purpose and strong corporate values. We never compromise on quality and craft our products with care for the consumer and the environment. At Kao, each employee can actively shape their job and their career. We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers.

**What we offer**: A friendly and flexible work environment with competitive salaries, benefits package, ongoing development and the opportunity to enhance your skills and deliver tangible results. At Kao your voice will be heard. Your opinion really counts. We believe that change comes from taking opportunities into your own hands, so we value and reward entrepreneurial thinking and innovation.

  • Salon Assistant

    2 days ago

    London, United Kingdom Aveda Lifestyle Salon & Spa, Covent Garden Full time

    We are looking for friendly, energetic, customer service focused people to support our stylists and colourists as part of the salon assistant team. You will be working in a premium hairdressing salon providing an exceptional, high touch customer experience to our guests. This is a fast-paced environment, perfect for someone with a passion for hair and beauty...

  • Salon Front of House/receptionist

    4 days ago

    London, United Kingdom Imenio Hair Salon Full time

    We are looking for a receptionist to join our busy hair salon, experience in a similar role would be prefered but not essential. duties to include - **Answering of telephone appointments**: - booking appointments on our computer software Isalon - Supporting salon needs in busy periods - **Creating bills** - Retail sales - **Accurate cashing up**: -...

  • Salon Assistant

    7 days ago

    London, United Kingdom Partridges Hairdressing and Beauty Full time

    **Duties**: - Assist salon professionals with various tasks such as shampooing, conditioning, and styling hair - Provide support during salon services - Greet and check-in clients at the front desk - Maintain a clean and organized salon environment - Provide excellent customer service by addressing client inquiries and concerns Qualifications: - Previous...

  • Salon Receptionist

    Found in: Jooble UK C2 - 2 days ago

    London, United Kingdom Larry King Haircare Full time

    Company Description Larry King Salons are renowned luxury hair salons located in South Kensington and Notting Hill, London. Established by experienced hairstylist Larry King, the salon is known for providing top-quality hair services to a diverse clientele, including celebrities and fashion icons. With a flagship salon in South Kensington, it has been...

  • Salon Receptionist

    Found in: Appcast Linkedin GBL C2 - 2 days ago

    London, United Kingdom Larry King Haircare Full time

    Company DescriptionLarry King Salons are renowned luxury hair salons located in South Kensington and Notting Hill, London. Established by experienced hairstylist Larry King, the salon is known for providing top-quality hair services to a diverse clientele, including celebrities and fashion icons. With a flagship salon in South Kensington, it has been...

  • Salon Receptionist

    Found in: Appcast UK C2 - 1 day ago

    London, United Kingdom Larry King Haircare Full time

    Company DescriptionLarry King Salons are renowned luxury hair salons located in South Kensington and Notting Hill, London. Established by experienced hairstylist Larry King, the salon is known for providing top-quality hair services to a diverse clientele, including celebrities and fashion icons. With a flagship salon in South Kensington, it has been...

  • Salon Receptionist

    Found in: Appcast UK C C2 - 24 hours ago

    London, United Kingdom Larry King Haircare Full time

    Company DescriptionLarry King Salons are renowned luxury hair salons located in South Kensington and Notting Hill, London. Established by experienced hairstylist Larry King, the salon is known for providing top-quality hair services to a diverse clientele, including celebrities and fashion icons. With a flagship salon in South Kensington, it has been...

  • Salon Receptionist

    Found in: Whatjobs ES C2 - 2 days ago

    London, United Kingdom Larry King Haircare Full time

    Company Description Larry King Salons are renowned luxury hair salons located in South Kensington and Notting Hill, London. Established by experienced hairstylist Larry King, the salon is known for providing top-quality hair services to a diverse clientele, including celebrities and fashion icons. With a flagship salon in South Kensington, it has been...

  • Salon Receptionist

    Found in: Talent UK 2A C2 - 2 days ago

    London, United Kingdom Larry King Haircare Full time

    Company DescriptionLarry King Salons are renowned luxury hair salons located in South Kensington and Notting Hill, London. Established by experienced hairstylist Larry King, the salon is known for providing top-quality hair services to a diverse clientele, including celebrities and fashion icons. With a flagship salon in South Kensington, it has been...

  • Salon Receptionist

    2 days ago

    London, United Kingdom Larry King Haircare Full time

    Company Description Larry King Salons are renowned luxury hair salons located in South Kensington and Notting Hill, London. Established by experienced hairstylist Larry King, the salon is known for providing top-quality hair services to a diverse clientele, including celebrities and fashion icons. With a flagship salon in South Kensington, it has been...

  • Beauty Salon Manager

    3 days ago

    East London, United Kingdom swara beauty care Ltd Full time

    Beauty Salon ManagerThis role will require the individual to deal with the day to day running of the business.Duties will include: Cleaning the salonProviding beauty treatments such as waxing, eye brow, manicure, pedicure, bridal makeup and nail treatmentSupervising junior staffManaging the appointment diaryDealing with customer queries and complaintsThe...

  • Beauty Salon Manager

    5 days ago

    City of London, Greater London, United Kingdom swara beauty care Ltd Full time

    Beauty Salon Manager Please ensure you read the below overview and requirements for this employment opportunity completely. This role will require the individual to deal with the day to day running of the business. Duties will include: Cleaning the salon Providing beauty treatments such as waxing, eye brow, manicure, pedicure, bridal makeup and nail...

  • Beauty Salon Manager

    Found in: Jooble UK C2 - 5 days ago

    City of London, Greater London, United Kingdom swara beauty care Ltd Full time

    Beauty Salon Manager Please ensure you read the below overview and requirements for this employment opportunity completely. This role will require the individual to deal with the day to day running of the business. Duties will include: Cleaning the salon Providing beauty treatments such as waxing, eye brow, manicure, pedicure, bridal makeup and nail...

  • Beauty Salon Manager

    1 week ago

    East London, South East, United Kingdom swara beauty care Ltd Full time

    Beauty Salon ManagerPlease ensure you read the below overview and requirements for this employment opportunity completely.This role will require the individual to deal with the day to day running of the business.Duties will include: Cleaning the salonProviding beauty treatments such as waxing, eye brow, manicure, pedicure, bridal makeup and nail...

  • Customer Service Executive

    5 days ago

    London, United Kingdom Australasian Recruitment Company Full time

    **CUSTOMER CARE ADVISOR** A leading UK hair and beauty brand is looking for a Customer Care Advisor to take ownership of the customer service function of the business **CUSTOMER CARE ADVISOR ROLE**: - Responding to all external reviews to ensure high levels of visibly proactive customer service - Working with Area Managers, Salon Managers and Front of...

  • Front of House Staff

    2 days ago

    London, United Kingdom YOSO SALON Full time

    **Join the YOSO Salon Team in Chelsea! Junior Front of House Position Available!** Are you passionate about the beauty industry? Do you excel in communication and have a creative flair for social media? YOSO Salon in Chelsea is looking for a talented individual to join our team as a Junior Front of House! **Key Responsibilities**: 1. **Exceptional...

  • Salon Receptionist

    5 days ago

    London, United Kingdom Blo Bar Full time

    We pride our reception experience as being one of the most important parts of our Salon as they give the first and the last impression to our clients. We are looking for a positive, proactive multitasker who is a great communicator to join our busy and vibrant Ealing Salon. Main Responsibilities include; - Greet customers as they arrive and answer their...

  • Salon Assistant

    4 days ago

    London, United Kingdom Blo Bar Full time

    Calling all Hair Assistants! We are looking for talented, driven Assistants to join our vibrant salon. We guarantee that you will be busy, have fun and master new skills to get you ready for your hairdressing career We offer a competitive salary, ongoing training and a supportive, friendly work environment. **Responsibilities**: - Providing support with...

  • Hair Salon Receptionist

    Found in: Jooble UK C2 - 2 days ago

    London, United Kingdom Larry King Haircare Full time

    Company Description Larry King Salons are renowned luxury hair salons located in South Kensington and Notting Hill, London. Established by experienced hairstylist Larry King, the salon is known for providing top-quality hair services to a diverse clientele, including celebrities and fashion icons. With a flagship salon in South Kensington, it has been...

  • Hair Salon Receptionist

    2 days ago

    London, United Kingdom Larry King Haircare Full time

    Company Description Larry King Salons are renowned luxury hair salons located in South Kensington and Notting Hill, London. Established by experienced hairstylist Larry King, the salon is known for providing top-quality hair services to a diverse clientele, including celebrities and fashion icons. With a flagship salon in South Kensington, it has been...