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Operations Executive

4 months ago

Thame, United Kingdom CPM UK Limited Full time

Are you really organised and love a process? We have a great job for you to join our fun-loving team in Thame as an Operations Executive. £22k-£28k per annum depending on experience, great benefits package including private Bupa healthcare and a real opportunity to advance your career

**Ideal Location**:Thame, United Kingdom, OX9

**Salary**:£22-28k DOE

Hybrid working available, however initial training will be mostly on-site.

We recognise that people are the key to our success. That’s why we heavily invest in great perks and excellent career development opportunities. **Some of the key perks include**:

- Hybrid working
- No weekends (average 37.5 hours Monday to Friday)
- Life Assurance (2X salary)
- 26 days holiday + Bank Holidays, with yearly increments to a maximum of 31 days
- Employer pension contribution
- Income protection
- Private Medical Insurance with Bupa
- Buy/Sell holiday
- Go for it - £60 a year towards a hobby or interest
- Eyecare scheme up to £80 per year
- Discounts and promotions for a huge variety of retailers
- Reward and recognition programme
- Enhanced maternity/paternity leave

CPM are an award-winning Field Marketing agency and we are looking for an organised, self-motivated Operations Executive to work as part of our centralised operations team.

The operations team are responsible for the running of the ‘account support’ for our client’s field activities.
As an Operations Executive you would work to the operational plan and meet all agreed service standards & deadlines.

The Operations Executive role is pivotal to making sure things run smoothly. Day to day you will make training and event arrangements for the field teams, work with third parties to ensure that kit/equipment is purchased/distributed as well as trouble shooting and problem resolution.

**Key Responsibilities**:

- Provide and maintain effective communication between internal & external teams and appropriate supplier contacts to ensure efficient sharing & use of information.
- To ensure that account toolkits (e.g. Field/Supplier documentation) are produced and dispatched to required standard and timescales.
- Working with third parties to ensure that account equipment is distributed, and asset management is completed in support of service delivery.
- To be responsible for setting up the salesforce/reporting systems for each client to ensure that the field can data capture accurately and on time for our clients.
- Work with Virtual Account Team on day-to-day trouble shooting and problem resolution.
- Review and document current working practices and procedures/ systems. Producing recommendations which would demonstrate a real cost/service improvement.
- Complete field visits to ensure existing operational processes are fit for purpose. Ensure that the learning from these visits is incorporated into day-to-day processes.

CPM have been accredited - Investors in People Gold and place great importance on the training and development of our people.

We work in a collaborative environment where great ideas and achievements are shared and celebrated. We believe diversity brings new thinking, which is at the heart of everything we do. We’re working to set a standard for creating a culture of equity and belonging.

LI-CC1

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00-£28,000.00 per year

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Free parking
- On-site parking
- Private medical insurance
- Referral programme
- Work from home

Schedule:

- Day shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus scheme
- Loyalty bonus

Ability to commute/relocate:

- Thame: reliably commute or plan to relocate before starting work (required)

Work Location: Hybrid remote in Thame

Reference ID: 12117- Operations Executive