Caseworker (Yorkshire & Humberside)

**Caseworker (Yorkshire & Humberside)**

**Job Role**:
The Forces Employment Charity offers a specialist programme developed to support veterans in the Justice System who may be vulnerable, socially isolated, or need support to live or maintain a law-abiding life.

**Principle Responsibilities**:

- Contact all clients within 48 hours of allocation
- Undertake needs assessments and develop support plan within 5 days of allocation
- Carry out an assessment using the Outcome Star, understand and record Employment and Housing status, and other assessments as required by the Regional Manager. Review assessments at 3 monthly intervals to understand and demonstrate progress.
- Work with and empower client to engage with the support plan and goals agreed during their needs assessment
- Produce written report when requested highlighting support given to client and level of engagement
- Work as part of a team, together with Justice staff and partner organisations providing specialist support to your client
- Support the regional manager and national manager to create and maintain strong working relationships with referring organisations in the Area, including the Police and NHS Liaison and Diversion.
- Deliver emotional and practical support to veterans working with partner organisations to provide specialist support for each individual
- Ensure that all activity is recorded on Salesforce case management system (CMS)

**? PERSON SPECIFICATION**

**Essential Competencies**:

- Highly motivated and independent, capable of working remotely across a wide geographical area.
- Resilient and able to work with individuals with complex needs and cope with the rigors that arise from working with veterans in the justice system
- Ability to collaborate effectively with internal and external stakeholders.
- Highly organised with strong IT skills and experience of using Case Management Systems
- Commitment to working with each client without prejudice and in an equitable manner, including those who are arrested for violent or sexual offences.
- Driving licence and use of own car.
- Empathy with and a good understanding of ex-forces personnel and the challenges they can face.
- Strong communicator

**Desirable Competencies**:

- NVQ Level 4 Information, Advice and Guidance
- Experience of using Outcomes Star
- A working knowledge of the Justice system and experience of working with offenders or ex-offenders.
- Experience of serving in the Armed Forces

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**To apply, please submit your CV and cover letter by Midnight 29th March 2023**

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